Raghavendra Sr Email and Phone Number

Business Development including P &LOperations, Consultant Management HR Management, Talent Aquisition, SOP'sVendor Management Facilities Management,Training, Accreditation

Business DevelopmentFacilities ManagementAncillary Support Services(Housekeeping, Maintenance Dept, Transport, Linen, Cafeteria, BMWaste Management) Training - ISO and NABH standardsTalent Aquisition People Management Vendor Management

Operations - Ancillary Services, Business DevelopmentRole : Operations, Co-ordination with branch Heads. Complete incharge of Ancillary services for entire Manipal Hospitals(MHEPL), which includes at Bangalore Region, Tamilnadu and Andhra. Part of the Business Development Team, Acquisition of new business, Service level agreements.Achieving and meeting the objectives and targets.• To monitor and measure identified process characteristics. Control of monitoring and measuring devices.• Monitor and measure identified process characteristics in functional area.• Organising training programmes & related matters such as identification of training needs, scheduling training and maintaining records.• Evaluation of effectiveness of Training.• Conducting awareness training programme and other environmental specific programme.• Evaluation and selection of suppliers.• Releasing purchase orders.• Control of nonconforming purchase product/services.• To take appropriate corrective, preventive and continual improvement actions • Centralise the purchase activities at HQ & decentralize deliveries at regions for smooth operations• Ensure to train & develop the skill level of the human resources available in the company• Enter in to the agreement / renew agreements with the clients based on the conformation from BDD in decisions regarding purchase of products. . Planning for services realization for new projects/contracts.• Handling of customer complaints.• Ensuring that customer property is adequately controlled.• To undertake marketing and promotional activities for the services offered.. Handling technical and nontechnical man power.• To take appropriate corrective, preventive and continual improvement actions infunction area; Hospital Administrator

Job Profile : Administration Head in 500 bedded Multi-specialty HospitalRole : Hospital Administration and Campus MaintenanceThe assignment is to take over the administrative responsibilities of the hospital Involved with the Civil and architectural shaping of the infrastructure, co-coordinating in purchase of Medical Equipments and non medical instruments, Obtaining license and registrations from statutory bodies, recruitment of all kind of personnel and their training, support for developing in-house software for MIS, commissioning of the hospital and better tuning the Operations.Responsibilities:•Complete incharge of the Hospital Administration, which includes day to day operations, Staff management, patient management, Facilities Management, Vendor management, Out sourced Contract management and Housekeeping.•Setting, operationalise and Manage various depts. like Front office, MRD, HR and Personnel, Maintenance, Biomedical Engg. Dietary Service, Ward management and outsourced depts. like Security, Transport, F&B and housekeeping. Patient care quality monitoring and response to their feedbacks was a regular activity•Maintain the HR and personnel dept. activities, in recruitment, orientation, continuous improvement training for all categories of personnel and training programmes for external nursing and paramedical institutions.•Corporate business relations were done with Industries, Insurance TPAs and Banks.•Organised outreach programmes through camps, guest lectures and Telemedicine facility.•Maintained associative relations with various NGOs, a service and govt. organization in their community programmes and was instrumental in bringing the hospital a prime medical services care provider

Job Profile : Administration Head Role : Hospital Administration and Campus MaintenanceThe assignment is to take over the administrative responsibilities of the hospital Involved with the Civil and architectural shaping of the infrastructure, co-coordinating in purchase of Medical Equipments and non medical instruments, Obtaining license and registrations from statutory bodies, recruitment of all kind of personnel and their training, support for developing in-house software for MIS, commissioning of the hospital and better tuning the Operations.Responsibilities:•Complete incharge of the Hospital Administration, which includes day to day operations, Staff management, patient management, Facilities Management, Vendor management, Out sourced Contract management and Housekeeping.•Setting, operationalise and Manage various depts. like Front office, MRD, HR and Personnel, Maintenance, Biomedical Engg. Dietary Service, Ward management and outsourced depts. like Security, Transport, F&B and housekeeping. Patient care quality monitoring and response to their feedbacks was a regular activity•Maintain the HR and personnel dept. activities, in recruitment, orientation, continuous improvement training for all categories of personnel and training programmes for external nursing and paramedical institutions.•Corporate business relations were done with Industries, Insurance TPAs and Banks.•Organised outreach programmes through camps, guest lectures and Telemedicine facility.•Maintained associative relations with various NGOs, a service and govt. organization in their community programmes and was instrumental in bringing the hospital a prime medical services care provider

Responsibilities:•Supervising the entire operations of the company.•Work assessment and manpower planning in all depts.•Man power Management: Allocation of Shits, Service calls, handling customer grievance •Raw material Procurement & Stock Management•Codification process of all consumables and spares•Interact with clients for technical problems, updating, servicing and payments.•Preparation of MIS on Customer feedback.•Auditing, Training.