Raghavendra Urs

Raghavendra Urs Email and Phone Number

Director - Strategic Initiatives @ Alorica
irvine, california, united states
Raghavendra Urs's Location
Bengaluru, Karnataka, India, India
Raghavendra Urs's Contact Details

Raghavendra Urs work email

Raghavendra Urs personal email

About Raghavendra Urs

Trained Six Sigma Black BeltCertified Six Sigma Green BeltA keen planner, strategist & implementer with expertise in successfully executing Lean Projects; rich experience in practical implementation and on-going success of Six Sigma Methodologies.Demonstrated experience in practical implementation and on-going success of Six Sigma Methodologies. Adept at carrying out various tests and inspection for various processes and checking quality standards of new products.Out of the box thinker with proven track record of establishing processes, SOP’s, streamlining workflow and creating teamwork environment to enhance productivity innovatively.Proactive in assessing training & development needs and effectively aligning training programs; recognized for training internal customers to provide superior integrated business communications solutions.Skilled in organizing, interpreting and communicating market information / data to facilitate the decision making process of the top managementA thorough professional with a proactive attitude having proven track record in imparting training to Operations Team by using learning theories & instructional strategies.Specialties: Strategic Planning, Business Process Re-engineering, Budgeting, New Product Development, Lean Manufacturing, Operations Management, Cost Management, Quality Assurance & Control, Manpower Leadership

Raghavendra Urs's Current Company Details
Alorica

Alorica

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Director - Strategic Initiatives
irvine, california, united states
Website:
alorica.com
Employees:
25076
Raghavendra Urs Work Experience Details
  • Alorica
    Client Success Director - Leadership Engagement & Readiness
    Alorica Mar 2023 - Present
    India
  • Ibm
    Special Projects & Ops Enablement Leader
    Ibm Dec 2012 - Mar 2023
    Bengaluru Area, India
  • Ibm India Private Limited
    Second Line Manager- Quality & Delivery Excellence
    Ibm India Private Limited Mar 2011 - Nov 2012
    Bengaluru Area, India
  • Firstsource Solutions Limited
    Senior Manager - Operations & Process Excellence
    Firstsource Solutions Limited Jan 2007 - Mar 2011
    Bengaluru, Karnataka, India
    • Mapped the business requirements and coordination in developing and implementing processes in line with the pre-set guidelines; spearheading process transition initiatives.• Monitored the overall functioning of processes, identified the improvement areas and implemented adequate measures to maximize customer satisfaction level.• Coordinated with process owners and champions cross-functional departments in order to drive results.• Conducted failure mode analysis, process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines.• Led, trained and monitored the performance of the team members for maintenance of service operations and seven QC tools. Conducted training sessions on Lean Manufacturing Culture throughout the organization
  • Cli3L E-Services Ltd
    Assistant Manager - Operations
    Cli3L E-Services Ltd Mar 2003 - Jan 2007
    Was a part of the operations team of a Technical Support process. Handling 6 teams and managing their performance and overlooking at day to day operations. Also responsible for MI reporting which included Attrition, Absenteeism Reporting to the entire operations team. Headcount Reconciliation and Attrition confirmation with the HR team.
  • Firstring India Pvt Ltd
    Csr
    Firstring India Pvt Ltd 2002 - 2003

Raghavendra Urs Skills

Leadership Six Sigma Quality Management Bpo Lean Manufacturing Cross Functional Team Incident Management Business Process Re Engineering Vendor Management Team Management Process Improvement Strategic Planning Quality Assurance Workforce Management Operations Management Manpower Leadership Iso 14001 Business Analytics Cross Functional Team Leadership Smed Business Process Training Value Stream Mapping Project Planning And Management Project Planning Operational Excellence Management Quality Control Kanban Cost Management Process Management Summit Service Delivery Copc

Raghavendra Urs Education Details

Frequently Asked Questions about Raghavendra Urs

What company does Raghavendra Urs work for?

Raghavendra Urs works for Alorica

What is Raghavendra Urs's role at the current company?

Raghavendra Urs's current role is Director - Strategic Initiatives.

What is Raghavendra Urs's email address?

Raghavendra Urs's email address is ra****@****ail.com

What schools did Raghavendra Urs attend?

Raghavendra Urs attended Bangalore University, Insaid.

What are some of Raghavendra Urs's interests?

Raghavendra Urs has interest in Process Excellence Through Six Sigma, Management Training.

What skills is Raghavendra Urs known for?

Raghavendra Urs has skills like Leadership, Six Sigma, Quality Management, Bpo, Lean Manufacturing, Cross Functional Team, Incident Management, Business Process Re Engineering, Vendor Management, Team Management, Process Improvement, Strategic Planning.

Who are Raghavendra Urs's colleagues?

Raghavendra Urs's colleagues are Victor Reveral, Anthony Firanski, Paul Reckinger, Mary Jane Cabangon, Vianey Salazar, Cherrill Vervin, Diego Javier Piril Melchor.

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