Director & Tech Lead
Current* Directed and Manage team of 40+. Hire the top talent and build out a winning team; efficient manage delivery process including planning, budgeting, scheduling, resource allocation.*Oversaw P&L management, optimized gross margins at the project level, and effectively managed onsite-offshore ratios. Accelerated revenue growth, ensured timely achievement of billing milestones, and maximized resource utilization in alignment with organizational goals.* Pioneered visionary leadership aligning technology efforts with our mission. * Architected, designed, developed, and implemented a new SaaS – based application for one of the world’s biggest logistics companies for managing the returns, orders, carriers, and warehouses, implementing almost all the shipping carriers along with an outbound portal for B2B and B2C and Recommerce and increasing the revenue and expanding themselves to serve to more renowned ecommerce big, medium, small customers. Developed business critical applications which process over 20M outbound, returns and nearly 8M scans in multiple warehouses across Belgium, Netherlands, UK and USA. Helped to establish a significant presence across the globe in the logistics industry.* Amplified 3x increase in development velocity and a ~90% reduction in live site regression through the standardization of deployment automation, and the implementation of Flighting and Shadowing technologies developed by my team.* Innovated 24/7 Support and Managed Services Strategy for clients, utilizing a multi-tiered operating model to ensure comprehensive and efficient service delivery.* Formulated and Executed Roadmaps with a clear vision and strategy. Delivered Comprehensive Leadership and Management of the technology hub, overseeing the planning, organization, and execution of IT services.* Spearhead the execution of complex integrations, software, and architecture projects; enhance team efficiency by implementing Agile/Scrum technologies.