Raghav Shankar Email & Phone Number

Amsterdam Area

As a Sales Applications Engineer at CAPLINQ Europe, I blend technical knowledge with a commercial mindset to drive revenue growth and deliver high-quality solutions to multinational manufacturers in industries like Semiconductors, eMobility, Renewable Energy, and Electronics Assembly. My role is centered on applying engineering knowledge to support customers in selecting and using the right products for their innovative applications in fields like 5G, electric vehicles, fuel cells, and battery technologies.Key responsibilities include:• Managing Accounts: Oversee accounts in Europe, Middle East, India, and Africa (EMEIA), maintaining customer relationships, and managing project records and communications.• Project Management: Lead multiple sales projects from inquiry to customer conversion, delivering sales presentations, quotes, and managing the progress of customer opportunities.• Technical Support: Provide technical guidance along with Applications Engineers, on CAPLINQ's diverse product range, including epoxies, alloys, adhesives, thermal interface materials, conductive plastics, and ion-exchange membranes.• Collaboration: Work closely with internal teams and suppliers to ensure seamless project execution, providing technical insights and ensuring customer satisfaction.I thrive in a dynamic, fast-paced environment where I can leverage my passion for both technology and sales to drive success. With an emphasis on continuous learning and problem-solving, I help customers navigate complex technical challenges, ensuring they have the right products for their needs and leading the charge in creating the next generation of cutting-edge technologies.

The Hague, South Holland, Netherlands

As part of the Joint Interdisciplinary Project at TU Delft, I got the opportunity to Intern with the Nationale Politie and work on a project with them.• Successfully bridged the gap between technical and non-technical stakeholders while collaborating on a Joint Interdisciplinary Project at TU Delft, showcasing adept communication skills by effectively coordinating efforts between academic and law enforcement teams.• Contributing to the development of a groundbreaking composite safety metric for the police department, translating qualitative concepts into measurable values to enhance overall safety protocols.• Proven excellence in communicating complex technical concepts in a clear and accessible manner, contributing to the seamless integration of advanced technologies in real-world applications and ensuring alignment of project goals with the needs and expectations of both academic and law enforcement partners.

Chennai, Tamil Nadu, India

• Developed and improved sales processes, including cold calling scripts, email templates, and personalized outreach efforts to maximize conversion rates. Expanded market reach across multiple regions, resulting in substantial business growth in India, USA, Canada, UAE, France, Hong Kong, Australia, and Singapore.• Qualified and converted leads by assessing fit with the company's ideal customer profile, conducting research to understand their needs, and prioritizing efforts on high-potential prospects. Leveraged customer feedback and insights to inform product development, marketing strategies, and overall business growth. • Achieved a remarkable 40% revenue surge through dynamic growth strategies, improving the quality and quantity of prospects, optimizing marketing campaigns, and streamlining outreach methods to engage potential clients and drive lead generation.• Developed and executed creative, radical ideas, from digital marketing strategies to traditional advertisements to increase brand awareness and generate leads. • Implemented plans to nurture relationships and facilitate upselling, contributing significantly to overall client success and revenue increase. Acted as a bridge between customers and internal teams, conveying customer needs and preferences to relevant stakeholders within the company.• Successfully managed and nurtured existing accounts, contributing to client satisfaction and retention. Utilized CRM tools to track interactions and identify upselling opportunities.• Led and built high-performing teams of interns for concurrent sub-projects, ensuring successful achievement of project goals while fostering a client-centric approach.

Chennai, Tamil Nadu

• Managed and nurtured relationships with clients at all stages of the sales pipeline, from initial contact to post-sale support. Cold calling, email communication, product presentation and client visits were part of the acquisition cycle.• Led new partnerships and process improvement, using analytics to analyze market trends and competition, driving data-driven decisions and identifying growth opportunities, driving a 25% increase in revenue and a 15% reduction in operational costs• Employed advanced analytics to analyze market trends and competitor activities, driving data-driven business analysis and identifying growth opportunities. Aligned operational functions with business development goals to optimize efficiency and drive strategic initiatives.• Contributed to business development efforts by identifying operational strengths, fostering strategic partnerships, and exploring emerging market opportunities. Facilitated cross-functional collaboration to ensure seamless execution of strategic initiatives.• Led the development and implementation of a robust reporting tool for comprehensive business analysis, providing actionable insights to inform decision-making and drive successful business development strategies. • Proactively recommended process improvements to enhance operational efficiency, laying the foundation for scalable business development endeavors.

Chennai Area, India

• Amplified brand visibility and generated leads by representing the company at industry events, showcasing effective communication skills and fostering connections with potential clients. Utilized market research to identify target demographics and tailor messaging for maximum impact.• Orchestrated marketing campaigns to increase brand awareness and drive lead generation. Developed marketing collateral, including presentations and case studies, to support sales efforts and engage prospects throughout the sales cycle.• Expanded market reach and accelerated business growth within the tech sector by proactively identifying and cultivating strategic partnerships. Collaborated with cross-functional teams to align operational processes with business development goals, ensuring seamless execution of strategic initiatives.• Enhanced client satisfaction and retention through personalized solutions and effective use of CRM tools. Spearheaded employee engagement initiatives to foster a positive workplace culture conducive to productivity and business growth.

Chennai Area, India

• Effectively managed a team of junior interns, showcasing leadership and team coordination skills.• Evaluated factors to improve training quality, demonstrating a data-driven and analytical approach to process enhancement.• Proactively updated material based on feedback and effectiveness, showcasing adaptability and commitment to continuous improvement.• Collaborated with cross-functional teams to align training programs with business development goals, ensuring a holistic approach to skill development.• Contributed insights and recommendations to enhance the effectiveness of training programs, aligning them with the evolving needs of the organization.

Gangnam-Gu, Seoul, Korea

• Completed an entire semester in Dongguk University as an exchange student taking up courses such as ARM Microprocessors, Robot Programming and Organizational Behavior.• Was Team leader for all the 3 Team projects required by the courses and made commendable presentations.

Suzhou, Jiangsu, China

• International Volunteer to Suzhou, China.• Team leader at the camps which were organized as a drive to inculcate Soft skills and English language proficiency among the students of the nation. • Recognized as the best international trainer of the batch.

Master'S Degree, Management Of Technology

• Relevant Projects in International Strategy Consulting, Unica Innovation, Digital Business Process Improvement for GGD (Gemeentelijke.

Bachelor Of Technology - Btech, Computer Science

Activities and Societies: Athena Literary Club Bluescreen Coding Kruptos Security Club• An engineering degree in Computer Science.

High School Diploma, Mathematics And Computer Science, 80 %

Activities and Societies: Head, Literary Club• Two years of High School education with Physics, Chemistry, Mathematics, English.