Raghbendra Kumar Email & Phone Number

· aollaborate closely with cross-functional teams, including business stakeholders, opera�ons,�ollaborate closely with cross-functional teams, including business stakeholders,�ollaborate closely with cross-functional teams, including business stakeholders,�ollaborate closely with cross-functional teams, including business stakeholders,�ollaborate closely with cross-functional teams, including business stakeholders,�efficiencies,�efficiently delivered Audit reports to relevant stakeholders, maintaining clear communication and meeting expectations.· Ensured the availability, maintenance, and troubleshooting of retail applications, including Point of Sale (POS) systems, to maximize operational efficiency.· Collaborated with cross-skilled teams to address and resolve problems and incidents promptly, minimizing disruptions to business operations.· Successfully managed vendor billing and invoicing processes, maintaining financial accuracy and accountability.· Conducted impact analysis for new software/technology onboarding, providing valuable insights for informed decision-making.· Observed and enhanced team performance through effective collaboration with cross-skilled colleagues.· Closely collaborated with cross-functional teams, including business stakeholders, operations, and IT infrastructure, to understand application needs, prioritize projects, and ensure seamless integration with existing systems.

· Dhani Healthcare Limited (DHL) is a primary healthcare and pharmacy services provider. Through its Health offering - Dhani Doctor, it provides holistic OPD solutions to patients with instant video consultations by in-house specialists and general practitioners available 24x7.· Exhibited strong responsibility in ensuring timely and accurate delivery of files to cross-functional teams, streamlining communication and optimizing workflow.· Conducted comprehensive analysis of the entire Order Process, ensuring smooth operations from initiation to delivery.· Successfully facilitated collaboration between medical professionals and end-users, bridging the gap to ensure seamless communication and satisfaction.· Proactively improved existing scripts and implemented automation to enhance efficiency and productivity.· Took ownership of creating and maintaining Change Requests, effectively managing updates and improvements to processes.

· Ensured prompt and accurate file delivery to teams, optimizing workflow and promoting collaboration.· Proactively analyzed daily traffic, translating insights into actionable plans to enhance performance.· Engaged in requirement gathering from clients to understand their needs and expectations effectively.· Streamlined operations and boosted productivity by enhancing scripts and automating tasks.· Managed Change Requests proficiently, ensuring seamless tracking and process improvement.

· The project's objective is to manage all IT-related matters, including nationwide daily report generation for business analysis and decision-making. It also maintains the Oracle database to track Client Network usage, enabling reports for higher management to analyze growth, profits, and formulate effective strategies.· Successfully ensured timely and accurate delivery of critical files to PAN India, optimizing distribution processes for seamless operations.· Proactively monitored and resolved any issues in the ETL (Extract, Transform, Load) process, maintaining smooth data flow and data integrity.· Skillfully analyzed and resolved data discrepancies, demonstrating strong attention to detail and commitment to data accuracy.· Proficiently extracted data from Hadoop using Hive and Spark, contributing to data-driven insights and decision-making.· Drove process improvements by enhancing existing scripts and effectively automating various tasks, streamlining workflow and boosting productivity.· Delivered prompt and reliable assessment and support to ensure efficient functioning of Telecom operations.

· The project efficiently manages all client IT matters, including daily MIS portal file uploads for nationwide business analysis. It maintains an Oracle database to track Client Network usage and generate reports, aiding higher management in analyzing growth and profitability for strategic business enhancement.· Ensured timely file delivery across PAN India, optimizing distribution for maximum efficiency.· Monitored and maintained the ETL process, swiftly resolving issues for smooth data flow.· Proactively addressed data discrepancies, ensuring data accuracy and integrity.· Proficiently managed the Oracle database, ensuring seamless data storage and accessibility.· Took ownership of timely backups for files and scripts, safeguarding against data loss and ensuring business continuity.· Enhanced scripts and automated tasks, driving process improvements and boosting productivity.· Provided timely and reliable support for Telecom operations, contributing to smooth functioning.· Conducted code-level feasibility analysis for new requirements, delivering valuable insights for decision-making.

· Genpact Limited is a multinational business process outsourcing and information technology services company. It is a global leader in designing, transforming and running business process operations including those are complex and industry-specific.· Ensured punctual delivery of files to various teams, optimizing workflow efficiency.· Maintained and audited the database server, maintaining accurate records on a quarterly and yearly basis.· Proactively identified and resolved data discrepancies, ensuring data integrity.· Streamlined processes by enhancing existing scripts and implementing automation for increased productivity.· Offered timely and proficient support to ensure smooth functioning of the environment, delivering on-time assessments and assistance.

Master Of Computer Applications - Mca, Computer Application

Graduate, Bca