Raghu Kumar Email & Phone Number

Mumbai, Mh, In

Worli

Zaheerabad, Telangana, India

Zaheerabad, Telangana, India

Responsible for provisioning the infrastructure to customers based on their requirement and ensure timely billing.•Developed 5 year strategic data center plan including capacity forecasts and capital investments.•Risk Assessment. Assign and review security controls to mitigate, avoid or accept of the imposed risks.•DR planning and technology evaluation and testing to achieve required RPOs and RTOs.•Participate in BIA with key business functions heads. Defining priorities, dependencies, key systems and tolerable downtime..•Smart Rack implementation for all data centers in the organization.•Evaluated and implemented BMS (Honeywell & Schneider)•Design and manage CCTV related activities i.e. Network design ,Storage capacity planning that meets the audit requirements.•Worked with multiples OEM's (Rockwell, Siemens, Nozomi) for OT network and sensors.•Conducted Infrastructure review and hardening on different Physical and Technical levels to achieve required confidentiality, availability and integrity requirements: (CCTV, Biometric, Strong Authentications, IPS, Anti-malware, Anti-Ransomware, Backup and Recovery, components redundancy, SIEM, RBAC,Patching and Baseline Enforcement, HA, etc..)•Work with executive management to enforce and apply information Security Standards•Framing Information Security Policies, Procedures & Guidelines.•End to end Implementation of ISO/IEC 27001:2013.•Implemented Cloud based security solutions like Zscaler, SentinelOne, ClearPass OnGaurd.•Implemented SIEM tools like Qualys, IBM Qradar.•Develop detailed planning and estimates based on risk identification and risk responses strategy.•Review Monitor and assess conformities and non-conformities on regular basis.•Implemented monthly ISMS Checklist to different locations based on the applicability of controls to ensure organization is well prepared for the audits.

Zaheerabad, Telangana, India

• Managing Virtualization environment build on VMware ESX 5.5 & 6.0 , Hyper V.• P2V conversion, Configuring NLB, OS cluster and SQL Clusters.• Storage administration for EMC, NetApp and Fujitsu Storages.• Creating RAID groups, LUNs, Storage groups and allocating luns from storages to host servers.• Reclaiming the storage space from the decommissioned Host servers.• Troubleshooting the hardware problems in SAN communications like FC-cables, SFPs, Switch ports and HBA cards.• Co-coordinating with vendor for hardware replacements.• Installation & implementation of SAN Switches like Brocade.. Study business and application specific requirements, review organizational infrastructure as well as design and implement the architecture to meet current and future demands• Serve as main point of contact for all IT services and respond to dynamic needs of the organization• Develop detailed planning and estimates based on risk identification and risk responses strategy • Managing the datacenters at 2 different locations and coordinating with NOC and Windows monitoring for alerts.• Manage IT vendors and contract to ensure the suppliers meet contractual obligations, leading to successful delivery of the project• SAP Asset Management, PR & PO.• Effective strategic IT planning and oversight of IT performance and operations.• Preparing documentation and attending ISMS Audits.

Hyderabad

• Server Monitoring DST own datacenter in Kansas city• Monitoring Commvault backup and analyzing failures.• Monitoring Disk space alerts.• Responding to alerts and alerting the right team for quick resolutions.• Responding to the alerts and closing the tickets on time to meet the SLA.• Attending Daily/weekly status calls.

Hyderabad

• Support for Escalated Critical GD lab/IT operations involving complex troubleshooting and closure • Manage and Operate Tier II data center and provisioning activities with stringent SLAs • Managed team of more than 10 in different geographical locations streamlined operations • Extensive hands-on on virtualization technology predominantly Hyper – V 2008R2 , 2012, and VM Ware • Restructured internal Processes for Service support and service delivery and Enhanced SLAs • Provided extensive preliminary consulting for datacenter redesign and structured cable restructuring process • Performed root cause analysis for underlying inefficient processes and improved effectiveness. • Storage administration for HP EVA 6400, EVA 8400, P6000, Dell Compellent and Hitachi VSP Storages.• Creating RAID groups, LUNs, Storage groups and allocating luns from HP and Hitachi storages to host servers.• Reclaiming the storage space from the decommissioned Host servers.• Troubleshooting the hardware problems in SAN communications like FC-cables, SFPs, Switch ports and HBA cards.• Co-coordinating with vendor (HP & Hitachi) for hardware replacements.• Installation & implementation of SAN Switches like Brocade.• Configuration of Soft Zoning in director switches (Brocade 300 and 510 series).• Configuration of LUN Masking at storage level.• Creating RAID groups, LUNs, Storage groups and allocating luns from storages to host servers. • Expanding storage capacity with adding of META LUNs to the Host servers.• Administering/Maintaining Virtual machines using Hyper-V / SCVMM 2008R2 and SCVMM 2012• Deploy / Configure / Troubleshoot VMs running in Hyper-V clusters.• Zoning the hosts in SAN switches.• Converting Physical Machine to Virtual Machine using System Center Virtual Machine Manager 2008 / R2.• Hands On experience with different model of Hardware such as HP DL380 G5/DL160G6, BL685 G7 and Dell Power Edge 1950/2950/6950/R900/6950 Servers

Hyderabad

• Support for Escalated Critical GD lab/IT operations involving complex troubleshooting and closure • Manage and Operate Tier II data center and provisioning activities with stringent SLAs • Managed team of more than 10 in different geographical locations streamlined operations • Extensive hands-on on virtualization technology predominantly Hyper – V 2008R2 , 2012, and VM Ware • Restructured internal Processes for Service support and service delivery and Enhanced SLAs • Provided extensive preliminary consulting for datacenter redesign and structured cable restructuring process • Performed root cause analysis for underlying inefficient processes and improved effectiveness. • Storage administration for HP EVA 6400, EVA 8400, P6000, Dell Compellent and Hitachi VSP Storages.• Creating RAID groups, LUNs, Storage groups and allocating luns from HP and Hitachi storages to host servers.• Reclaiming the storage space from the decommissioned Host servers.• Troubleshooting the hardware problems in SAN communications like FC-cables, SFPs, Switch ports and HBA cards.• Co-coordinating with vendor (HP & Hitachi) for hardware replacements.• Installation & implementation of SAN Switches like Brocade.• Configuration of Soft Zoning in director switches (Brocade 300 and 510 series).• Configuration of LUN Masking at storage level.• Creating RAID groups, LUNs, Storage groups and allocating luns from storages to host servers. • Expanding storage capacity with adding of META LUNs to the Host servers.• Administering/Maintaining Virtual machines using Hyper-V / SCVMM 2008R2 and SCVMM 2012• Deploy / Configure / Troubleshoot VMs running in Hyper-V clusters.• Zoning the hosts in SAN switches.• Converting Physical Machine to Virtual Machine using System Center Virtual Machine Manager 2008 / R2.• Hands On experience with different model of Hardware such as HP DL380 G5/DL160G6, BL685 G7 and Dell Power Edge 1950/2950/6950/R900/6950 Servers

Hyderabad

• Managed the team of 70 engineers across 5 different locations • Provide Level 2 support for Escalated Critical GD lab/IT operations involving complex troubleshooting and closure• Deployed and managed desktop computers• Installed windows operating systems 2003, 2000, XP and vista.• Provided Application support for client specific platforms.• Provided Remote support the Client specific projects as well as application support • Configured, handling and resolving the issues related to MS EXCHANGE and LOTUS NOTES.• Worked with Network printers. Provided hardware support for the HP laser jet 5200dn, 5100 printers

Diploma, Electronics And Communications Engineering

High School, Ssc