Raghavendra B.V Email & Phone Number

A solution-oriented, proven leader with 20 years of a successful journey in the Managed Services industry for IT Infrastructure operations and Cyber Security Operations. • Solution Oriented, Proven Leader and highly empowered professional with an incredible experience of over 20 years in diverse areas encompassing end-to-end Information Security, Infrastructure Service Delivery Management, Security Operations Centre, SIEM, Vulnerability Management, IT Management, ITIL Process currently heading Cyber Security Operations• Responsible for SOC, Vulnerability Management, Security Engineering, and Endpoint Security teams. Responsible for security event monitoring, management, and response. Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring • Exposure to International business culture, having the ability to work in highly diverse environments with people from varied backgrounds. A complete manager capable of performing a wide range of people management functions from recruiting through on-boarding, goal setting, performance appraisal, training, competency building, resource utilization & capacity planning, knowledge transfer, etc. • Client-driven with demonstrated capability in understanding customer behaviour & requirements – adept in delivering presentations to the target audiences demonstrating the organization’s capabilities and value offerings, thereby significantly contributing to the organization’s business development. • Good Experience with security incident response, processes and procedures, and information security best practices. ITIL Process implementation.

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  Senior Manager - Service Delivery And Operations

  Stratogent

  Sep 2014 - Present - Bengaluru, Karnataka, India

  - Service design, delivery and execution of services and operations - Service reporting, trend analysis, resource forecasts, resource scheduling & project prioritization- Managing budgets, P&L, and executing cost-saving initiatives for the Business Unit - Identifying and executing initiatives related to automation of tasks and services- Collaborating with multiple internal and external stakeholders in multi-operations environment- Driving security projects such as Vulnerability Management, SIEM tool ,NGAV, MDM,IAMs .. etc.,- Implementing measures to track and maximize customer satisfaction level