Raghuram Sitarram Email & Phone Number

Toronto, Ontario, Ca

My responsibilities are commensurate with that of a 'Chief Operating Officer'. As the operations head for the digital marketing agency, I'm responsible for building operational efficiencies and best practices across all digital marketing disciplines.The heads of all digital marketing service departments such as PPC, SEO, Social Media and Content report directly to me. I own the creation of new digital marketing service lines for the agency. I provide strategic direction and work closely with the Project Management, Account Management and Sales departments. I also lead the strategic development and monetization roadmap for AdLuge.com, our company’s proprietary internal SaaS based CRM platform.I provide strategic leadership to all digital marketing departments at our captive 90+ full time employees strong offshore development unit. I develop financial dashboards and reports to monitor and manage client SLAs, departmental targets, and the agency’s profitability.

Mississauga, Ontario, Ca

As the lead for the Digital Marketing business unit, I overlooked digital marketing and inbound program development & execution for all agency clients. I owned the departmental P & L, vendor strategy, C Sat, and the overall digital marketing competency development for the agency.

Toronto, Ontario, Ca

Led all operations, program delivery and people management across the organization. Actively contributed to clients' digital inbound strategy development and overlooked client delivery. Managed a global delivery team of 20+ individuals including FTEs and vendors (remote + local) within disciplines such as SEO, Content creation, Paid media, Analytics, Social media, Web development, Performance reporting and UI / UX.My key responsibility areas included:- Digital marketing and inbound strategy audits- KPI development for organic, paid, social and referral lead generation channels- Client program and project management- Overall service delivery management- Vendor strategy development and management- Process and procedure development across departments- Employee competency development- Opex optimization via improved efficiencies across systems, tools and procedures- Hiring, internal HR policy development and ESat management

Toronto, Ontario, Ca

I led the client side digital marketing strategy design and implementation function. Part of my responsibilities included building best practices and processes related to web analytics, SEO, report generation, paid campaigns, integrated ROI and effort calculation methodologies. I also contributed significantly in the RFP response, proposal development, business development and sales presentation phases on key accounts.

Texas, Us

Having trained 500,000+ professionals, with 40+ global accreditions, over 400+ courses; SimpliLearn.com is one of the world’s largest professional certifications company... and I teach here.As an instructor on the DIGITAL MARKETING curriculum, the topics I cover include: - Email marketing- Search engine optimization (SEO)- Search engine marketing (SEM)- Social media marketing (SMM)- Pay per click advertising (PPC) (Google Ads)- Content marketing- Inbound marketing- Web / Google analytics- Lead generation- YouTube marketing- Digital marketing strategy- Funnel creation- Conversion OptimizationTo get DISCOUNT COUPONS on ANY SimpliLearn Course (including ones that I don't teach), reach out to me !

I founded Aspect9 Consulting Pvt. Ltd. in India in 2011. Pivoted into Digital Marketing strategy consulting, coaching and digital project management in 2014. Re-established my consulting practice in Toronto in 2015. I advice small and medium enterprises on how to rapidly build their business using digital marketing strategies.

Santa Clara, California, Us

I head global service delivery for all content, and non-core software engineering products / services that include offerings within the domains of CAD / CAM and shared services BPO for the solar industry; digital content and metadata for the media and entertainment industry. I own my business unit’s budget and P & L while managing a global ~200 FTEs strong workforce (US and India).

Setup up end-to-end operations for the documentation & multimedia teams in Bangalore. Head a team of ~90 technical writers, multimedia developers and programmers; servicing multiple Fidelity business units across US and Canada. Oversee pre-sales support, defining of SLAs, setting-up of operational best practices, workflow management, people management and ensuring optimal service delivery.

I joined ‘DigitalThink India Pvt Ltd’ (acquired by 'Convergys' and now part of 'NorthgateArinso'), Hyderabad as ‘Content Development Lead’ in Nov’03 and rose to the position of ‘Manager – Creative Services’ in Mar’05.I led a team of 25 Multimedia Designers and Programmers engaged in building e-learning courseware. Managed delivery with distributed teams in Hyderabad, Bangalore and various locations in the US. Managed pre-sales, budgeting, project management & clients. Owned delivery of training & learning solutions for fortune 500 clients such as ADP, Deutsche Bank, Intuit, Hewlett Packard, Microsoft, and Nokia.Key accomplishments:• Represented CLS India at a road-show in Thailand (2005).• Designed and deployed tools and calculators to optimize utilization and opex across the program.• Transitioned a large training content development platform from US to India in 2006.

Managed delivery of e-learning projects for fortune 500 clients such as ADP, Microsoft, Deutsche Bank, etc. Built distributed work-flows, optimized hand-off schedules, handled client escalations and owned quality and timeliness across multiple projects.Key accomplishments:• Stabilized delivery for the DeutscheBank client.• Streamlined organization-wide project monitoring, management and risk mitigation systems.• Was awarded the 'Certificate of Appreciation' for exemplary leadership for delivery on the ADP account.• Successfully turned around profitability on projects for ADP, Intuit, MiSwaco, Long & Foster, and Microsoft (2005 / 06).

Worked with various organizations in different capacities across diverse domains such as advertising, multimedia and IT. Handled large clients such as ‘Contract Advertising’ and smaller firms such as 'Empronc Solutions Pvt. Ltd.' (Formerly known as 'BAZ Software') and ‘Baysquare Technologies’.

Led a delivery team of UI designers, content and game developers. Supervised the usability & visual design of 5 major web portals. Handled client interaction, managed hands-on development, task allocation, project management & mentored the team.Key Accomplishments included building one of India's earliest B2C portals (planetcustomer.com) and part of Pepsi Co's online presence.

Edison, New Jersey, Us

Led the design & delivery of media content across on-line / off-line platforms. Responsibilities included planning, effort estimation, visual design & development, and team management on the web and Multimedia CDROM projects for US and European clients.

Stockholm, Se

Served as the single point contact for all visual / UI design responsibilities in the company. Primary responsibilities included planning, visualization, creative design & development, of all projects.

Created static computer aided graphics, 3D models, animations and special effects for a TV serial called ‘Captain Vyom’ using tools such as 3D Studio 4.0 / MAX

Developed the User Interface, screen layouts, icons, audio clips, web-pages, animations and interactivities on several websites and multimedia projects.