As a Technical Project/Program Manager at Securonix, I led a team of engineers in delivering product features, security content(Detection Policies, Threat Models, Events Parsers), microservices , and technical support to global customers. I also played a key role in migrating all cloud customers to the latest version, ensuring a seamless transition and customer satisfaction.• Led a team of engineers in delivering product features, security content, and technical support.• Coordinated efforts to migrate all cloud customers to the latest version.• Acted as the primary contact for customer feature requests, issues, and escalations.

In my role as a Freelance Project Manager at OpenTurf Technologies, I successfully led multiple projects in AI-Chatbots and Transport App by implementing Agile methodology and conducting daily scrum meetings. I effectively communicated with cross-functional teams to ensure seamless execution and adherence to project timelines, utilizing Asana for project management.https://www.openturf.in/conversational-ai-chatbots/

In my role as a Certified Rakuten Project Manager, I led agile project teams using the Kanban/Scrum method for e-commerce and Leisure Product Department (LPD) service projects. Managed SQA projects for Japan's top e-commerce Golf Reservation system. Supervised global QA teams, ensuring efficient test design and execution.

• Led QA activities for multiple product releases, collaborating with Engineering, Technical Partners, and consultants.• Conducted non-functionality testing using JMeter, Load Runner, and WinRunner for installation automation.• Developed Python scripts for automation and test tool development.• Conducted Beta customer calls to educate customers on new features and collect feedback.

• Led and managed Quality assurance activities for Oracle Virtual Desktop Infrastructure (VDI) product releases.• Conducted Functional testing and User acceptance testing to ensure product quality.• Collaborated with cross-functional teams to ensure smooth release processes.

Led STLC release planning, analyzed customer issues, and mentored new team members at Novell.• Coordinated with stakeholders to understand User Stories for product enhancement.• Added new test cases based on customer deployment scenarios.• Mentored and coached new team members to improve their skills and performance.

• Conducted testing and automation of CDMA RAN Network elements at Integra Micro Systems Pvt Ltd.• Set up and monitored automation suite for complex CDMA network testing, ensuring efficient operations and successful deployments. • Achieved successful implementation of automation processes, enhancing testing accuracy and speed.• Developed strong skills in network testing, automation, and monitoring tools.