• 9 + Years of experience as Production Management Team Lead in various applications.• Total 14+ years of Experience in multiple segments of IT field as Data Analyst, SLA Management, Apps support.• Good understanding CI/CD, Git, Ansible.• Proficient with concepts like load balancing, autoscaling, security groups, VMs, PaaS, IaaS etc...• Having Domain knowledge in Telecom Billing.• Worked on UNIX automation for application validations.• Extensive experience of Incident, Problem and Change Management processes.• Knowledge in Billing activities - monitoring for all billing related activities.• Experience creating Eset rules for alerts setup for applications.• Experience in Patrol Monitoring setup• Working experience on:o Troubleshooting issue (Log file analysis, etc.)• Worked on automation to minimize workload.• Coordinating with IT groups and external vendors and ensure effective application services to ensure reliability of all applications• Works well with equals, superiors and subordinates and functions as an effective team member as well team lead• Excellent verbal and written communication skills and presentation skills.• Worked on shell scripting for automation for application validations.• Good Knowledge of Linux.• Experience in team handling.• Willing to Travel