Ragini Patel Email & Phone Number

London, England, Gb

City Of London, England, United Kingdom

My responsibilities include communicating with stakeholders/partners and working closelywith the Business Stakeholders across the Digital & Technology to identify areas of opportunityto improve end user experience. ● Strong analytical, communicative, networking and influencing skills.● Conduct workshops and analysis activities to gather requirements based on valuepropositions.● Work closely with the UX teams to design and develop wireframes.● Participate in all Agile… Show more My responsibilities include communicating with stakeholders/partners and working closelywith the Business Stakeholders across the Digital & Technology to identify areas of opportunityto improve end user experience. ● Strong analytical, communicative, networking and influencing skills.● Conduct workshops and analysis activities to gather requirements based on valuepropositions.● Work closely with the UX teams to design and develop wireframes.● Participate in all Agile Scrum ceremonies for the product, working closely with thetechnical teams to deliver the right solutions quickly with iterative deployments.● Understand the products to facilitate being the first point of contact for the squadsto answer any product related questions or clarify requirements. Show less

London, England, United Kingdom

My responsibilities include research & analysis to capture capabilities used across Digital & Technology by communicating with stakeholders/partners and working closely with the Sector Directors to understand the standard technology offerings and identify areas of opportunity to improve end user experience.

Sydney, New South Wales, Australia

My responsibility is to inspire, support, develop & empower a talented team of Business Analysts in WooliesX to acquire and grow their Business Analysis skills & capabilities.I have played a key role to deliver strategic digital initiatives like Woolworths DigitalPay, Rewards Card, Travel & PET Insurance, Roadside Assist & LIFE Insurancewhich all had a Customer facing website. Actively contributing towards productscoping workshops to align with the strategic roadmap working… Show more My responsibility is to inspire, support, develop & empower a talented team of Business Analysts in WooliesX to acquire and grow their Business Analysis skills & capabilities.I have played a key role to deliver strategic digital initiatives like Woolworths DigitalPay, Rewards Card, Travel & PET Insurance, Roadside Assist & LIFE Insurancewhich all had a Customer facing website. Actively contributing towards productscoping workshops to align with the strategic roadmap working closely with the Agiledelivery team. We won many AWARDS for launching Woolworths Insurance Digitaljourney. Show less

Sydney, Australia

A passionate Senior Business Analyst with over 5 years of Digital experience working with WooliesX. My role has often overlapped with the Product Owner's role of communicating with stakeholders/partners and working closely with the technical squads to deliver a true omnichannel experience for our customers that creates brand advocacy and excitement.• Strong AGILE background with a proven track record of initiatives delivery from conception to completion by collaborating with the UX team to… Show more A passionate Senior Business Analyst with over 5 years of Digital experience working with WooliesX. My role has often overlapped with the Product Owner's role of communicating with stakeholders/partners and working closely with the technical squads to deliver a true omnichannel experience for our customers that creates brand advocacy and excitement.• Strong AGILE background with a proven track record of initiatives delivery from conception to completion by collaborating with the UX team to develop wireframes and break down business concepts into user stores.• Proven experience of working with key stakeholders and external partners on establishing clear business objectives to form an agreed prioritised product roadmap.• Exceptional leadership and negotiation skills working closely with insurance squads, engaged with external partners to define milestones to ensure on-time and in-scope delivery to successfully achieve common goals.• Worked collaboratively with the UX, Analytics and Marketing teams to help improve the Customer Experience.• With a strong deep understanding of Agile standards, writing user stories, prioritizing backlog in JIRA and updating Confluence pages.• Agile Business Analyst Certification from APMG International.• Business Analyst in Practice Certification from PM-Partners Group.• Scrum Fundamentals Certification from Scrum study.• Head of WooliesX Social council team, Fire Warden and First Aid workplace Certified. Show less

Holborn London, United Kingdom

Responsible for managing the operational performance, support and enhancement of technology systems and applications, to ensure service availability and functionality meets business unit requirements. Key member on a variety of vibrant and evolving Digital Projects at Sainsbury’s which has numerous critically integrated IT systems. Worked collaboratively with Business stakeholders to methodically investigate, analyse, review, define, document and implement business requirements… Show more Responsible for managing the operational performance, support and enhancement of technology systems and applications, to ensure service availability and functionality meets business unit requirements. Key member on a variety of vibrant and evolving Digital Projects at Sainsbury’s which has numerous critically integrated IT systems. Worked collaboratively with Business stakeholders to methodically investigate, analyse, review, define, document and implement business requirements. Presented with recognition awards for quality customer focus, utmost integrity, open thinking and personal impact from management and the business stakeholders at the completion of a number of projects.Core Competencies• Gathering of Business, Functional and Technical Requirements.• Business Analysis and Design experience, with strong stakeholders engagement skills.• ITIL Foundation Certification in Service Management process improvement.• Excellent influencing and communication skills.• Proven experience with writing test cases, test data, automation and expected results from requirements using Mercury Quality Centre.• Leading project test teams to meet test deliverables within agreed timeframes and budgets on multiple types of testing i.e. integration, regression, functional User acceptance testing.• Collaborating with development teams both in-house and off shore.• Paying attention to detail and company standards therefore reducing service disruption, defects and costs involved in resolving failed changes.• An understanding of the full development life cycle.• Key team member using the Agile Business practices.• Expertise in release and change management. • Documentation, training and coaching provided to users. • An engaging, collaborative, personable and professional approach.• Enthusiastic and a fast learner, with proven ability to thrive under pressure.• Knowledge of tools including UNIX, PowerPoint, Visio, Excel, Oracle Forms, Reports, PL/SQL Show less

Milton Keynes, United Kingdom

Worked on a major Supply Chain Replenishment and Core Operations (RACO) project at Argos. Proactively Involved in the analysis, design, build, implementation and Production Support of the Oracle Retek Merchandising System (RMS) application.• Professionally communicated with the Business team to ensure that all requirements were captured correctly, documented and presented to management for approval.• Performed route cause analysis and gained understanding of existing business… Show more Worked on a major Supply Chain Replenishment and Core Operations (RACO) project at Argos. Proactively Involved in the analysis, design, build, implementation and Production Support of the Oracle Retek Merchandising System (RMS) application.• Professionally communicated with the Business team to ensure that all requirements were captured correctly, documented and presented to management for approval.• Performed route cause analysis and gained understanding of existing business processes to ensure new requirements are beneficial and cost effective and improving the existing processes• Acquired good analytical experience in dealing with business user requirements and resolving any queries or issues raised• Responsible to provide business support, working with third party colleagues and ensuring all company standards and quality procedures are followed correctly.• Ensure fixes are regression tested thoroughly in different environments via Dev, Product Test, Integration Test, before changes or patches are applied to Production. • Actively contributed to the initiation of quality improvement measures by migrating all RMS code into version controlled ChangeMan (CM) application. • Set up various new environments for the RACO project and ensured code was compiled and migrated and tested carefully for Pro*C, Oracle Forms, Oracle packages.• Provided 'out of hours' technical application support when required at any time, including batch data recovery. Have worked numerous long hours when necessary. • Written Change Requests for new enhancements and estimates for project work carried out by third parties.• Prepared Visio batch diagrams, excel spreadsheets, project plans, change requests and reports for management.• Proven excellence in working within a large team environment, paying attention to detail and communicating with all levels of management. Enthusiastic and a fast learner, ever ready to take on new challenges. Show less

Hemel Hempstead, United Kingdom

Proactive Software Engineer in the Application services development team supporting and maintaining large distributed systems for BP/Amoco. Responsible for three large key functional areas used by client globally and involved in writing clear specification documents, Design and Development of Oracle application enhancements and fixes within tight deadlines. Ensured fixes were always tested thoroughly before packaging. Communicated professionally with users to resolve any problems with… Show more Proactive Software Engineer in the Application services development team supporting and maintaining large distributed systems for BP/Amoco. Responsible for three large key functional areas used by client globally and involved in writing clear specification documents, Design and Development of Oracle application enhancements and fixes within tight deadlines. Ensured fixes were always tested thoroughly before packaging. Communicated professionally with users to resolve any problems with production software. Documented help text for users and involved in user training of application software. Demonstrated excellent problem solving skills and contributed positive results while working under pressure. Transferred under TUPE from Oracle Corporation to SAIC Ltd in Nov 2001. Show less