Ragini Ranjan Email & Phone Number

Bengaluru, Karnataka, India

Hyderabad, Telangana, India

1. Owned setting up of a Global vendor site in the USA East Coast region- Executed the end-to-end vendor onboarding process, completing it in ~10 weeks - Conducted policy knowledge & Quality assessments and achieved ~ 95% quality mark - Developed training strategies for various policies (Hate, Misinfo, Adult etc) - Supported contract and legal team in contract management, and contract negotiation process 2. Change management Analyst in Global Vendor team training platform migration - Led training platform migration for 8 global partners improving accessibility by 2x - Ensured smooth setup of 100% of the accounts and facilitate easy platform adaptation - Worked with the training team to ensure historical training modules are accessible with no data loss- Set up communication channels for smooth and real-time delivery of content to the teams 3. Directed an integrated operational data dashboard and communication system for all election ads workflow - Designed the key framework of the dashboard along with the internal technical team - Identified and integrated essential ops metrics and successfully scaled them across 6 product areas- Implemented an automated communication system, significantly reducing the TAT by ~5%4. Supported Indian State election pilots across Google Play, Google Search and Google Shopping products - Monitored progress across 6 teams & successfully dealt with challenges with no escalations recorded- Handled communication across 15+ cross-functional teams during the planning and execution phase- Drafted first-hand knowledge resources and retrospective documents for future expansions 5. Oversaw the establishment of a crucial backup vendor team to support important EU and APAC elections - Assisted in forecasting the Resources (HCs), and budget across 9+ trust and safety teams - Managed training of 50+ HC across 10 languages (European & Indic) - Designed a team readiness program with hands-on experience and policy knowledge

Data Pipeline and Stakeholder Management-Achieved a 2x faster turnaround on stakeholder requirements by simplifying the data pipeline and documenting the PRD, enhancing project transparency and stakeholder alignment through regular updates, reports, and presentations to ensure adherence to project goals.Recruitment Efficiency and Optimization- Increased recruitment efficiency by 20% and reduced time-to-fill by 30% for startups by optimizing hiring plans, streamlining onboarding/training, and collaborating with internal teams

Education record

Intermediate, Science

Matriculation, Matric