Ragini Rawat Email & Phone Number

Noida, Uttar Pradesh, India

• Ensure operational excellence in the planning and delivery of examinations. • Responsible for compliant and secure storage of all required data and materials. • Provide India examinations finance team with required financial management, information and reporting services needed in order to ensure an efficient, secure and appropriately controlled environment as per Essential Finance. • Manage all resources efficiently, considering times of peak activity and factors which could influence operations, for example festivals and seasonal weather constraints. • Responsible for communication and adherence to Examinations India, global and board specific procedures, policies and ensure that procedural timelines are met. • Communicate with various exam boards for a smooth delivery of their examinations.• Represent the operational business needs in regional offices

New Delhi, Delhi, India

• Managed fair and timely allocation of venue staff for IELTS (PAN India), SELT (PAN India) CD UKVI (PAN India) CD IELTS and distribution (NI) • Conducted numerous audits in the region (IELTS, distribution exams & QCA) • Conducted audits more than 200 exams venues (IELTS & distribution exams)• Duty manager for Distribution and IELTS exams• Child Protection deputy focal point• SPOC for ACCA – PAN India• Contracted various venues and logistics agreement for IELTS and distribution • Had been part of business continuity plan (BCP)• Worked on various projects related to - IELTS/CFA/CD IELTS – PAN India • Managed a team of 20 Staff• Conducted training for more than 1000 freelance contracted venue staff• Maintained contracts for more than 300 freelance contracted venue staff and 30 vendors contract for PAN India

• Strategy formulation for Development and success in exams operations.• Performance Management.• Planning, Budget and control.• Drafting, designing and implementing procedure and policies.• Training and Recruitment • Event Management • To gather and analyze relevant market information for the purpose of accurate and confident decision-making for the exams business in Nepal.• Build and maintain mutually beneficial working relationships with existing channel partners; influence / bring on board new channel partners. • Strengthen the bond between the British Council and the partners by identifying and delivering innovative value added services for them.