Ragini Singh Email & Phone Number

Ottawa, On, Ca

Ottawa, On, Ca

Singapore

- Led all aspects of documenting system requirements, defining scopes/ objectives, and creating specifications that drove system development and implementation. Conducted analytical research and evaluated user needs to create ideal solutions that supported overall business strategies. Delivered targeted advice and recommendations that informed key decision-making processes.- Oversaw the warehouse consolidation from multiple sites into a single location involving both physical and system migrations. Contributed to the optimization of processes for finished goods, including delivery creation, order management, and label quality validation enhancements. Developed KPI’s for the finished goods team, including specific to shipping volume analysis and warehouse performance. - Key Achievements: led a key project involving the transformation of the legacy BOM structure into a supply-chain-oriented Enterprise BOM by gathering requirements, developing specifications, testing integration, and overseeing deployment; spearheaded the FG optimization project, which led to an significant increase in on-time delivery ; conducted a detailed study on warehouse shipping and developed a system of delivery prioritization which led to an increase in productivity and overall warehouse performance.

Inida, Phillipines, Usa, Singapore

- Gathered, analyzed, and documented requirements then crafted these insights into technical solutions. Liaised with key stakeholders, documented processes/ workflows, developed use cases and process models, and determined functional requirements. - Led a major initiative by delivering end-to-end technical support in mapping/ billing/ invoice flows from the legacy program to SAP. Maintained accountability for requirements gathering, solution mapping, requirements analysis, and preparing business requirement documents.- Served as a subject matter expert for OTC processes, which greatly assisted in the integration of business processes during a merger. Consistently worked to mitigate major project risks while providing advice and recommendations to inform key process outcomes and decision-making processes.