Ragnhild Vårin Irtun Moe Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Spa Manager for Four Seasons Flagship Hotel located in the founder city of Toronto. A multi-international city being broadcast to the world. With high speed, expectations, and quality, my team embraces me daily with their hard effort for perfection. Forbes 5 stars and Canada's best Spa Hotel of 2023, we are only reaching for the next achievement.As the Spa Manager at Four Seasons Hotels and Resorts Flagship Hotel, I oversee the daily operation of the Spa, covering spa, wellness, and… Show more Spa Manager for Four Seasons Flagship Hotel located in the founder city of Toronto. A multi-international city being broadcast to the world. With high speed, expectations, and quality, my team embraces me daily with their hard effort for perfection. Forbes 5 stars and Canada's best Spa Hotel of 2023, we are only reaching for the next achievement.As the Spa Manager at Four Seasons Hotels and Resorts Flagship Hotel, I oversee the daily operation of the Spa, covering spa, wellness, and fitness. I have several years of experience in the hospitality industry, a Master of Science in International Hospitality Business from Glion Institute of Higher Education, and a Bachelor's in Hotel Management from the University of Kristiania.My core competencies include goal setting, communication, and execution planning. I am passionate about creating memorable and customized wellness experiences for our guests, partners, and members, using innovative tools and platforms such as monday.com, Golden Sales & Catering, and Client Management Database. I work closely with all departments and external vendors to ensure the highest standards of quality and service and to support the growth and reputation of the Four Seasons brand. Show less

Westlake Village, California, United States

Responsible for the daily operation of Wellness (covering Wellness, retreats (leisure & corporate), fitness, and SPA. Corporate retreats with long term business partners also making sure the relationship is taken care of.Admin (ADP, Payroll, Daily Operation, Training & support for new Operational Manager & Assistant Director of Wellness)Sales & Catering (Preparation of effective proposal, contracts, POC for prior/during/after conferences/events/group stays, Utilising Client… Show more Responsible for the daily operation of Wellness (covering Wellness, retreats (leisure & corporate), fitness, and SPA. Corporate retreats with long term business partners also making sure the relationship is taken care of.Admin (ADP, Payroll, Daily Operation, Training & support for new Operational Manager & Assistant Director of Wellness)Sales & Catering (Preparation of effective proposal, contracts, POC for prior/during/after conferences/events/group stays, Utilising Client Management Database, Golden Sales & Catering, Golden, BEO, POC for Cooperate & Leisure Retreat, Event planning, execution of global event within the brand)o Working closely with all departmentso Working closely with outside contractors Wellness (Book4time, BirchStreet, Wellness Kitchen, HIPAA Certification, HIPAA tracking for team and contractors, POC for contractors, Interview, Hiring, DocuSign, Running monthly meeting and follow up, Inventory, Payroll)o POC for all departments at the hotel for Wellness. o POC for biggest Wellness Corporate client, elective tracking, elective scheduling, building master agenda, responsible for all updates for content, general communication.o POC for cooperate/ events/ retreats/ in-house events & group stays. o POC for all outside contractors.o Wellness Kitchen (Prepare proposal, contract, presentation, general communication, billing, confirming providers, inventory, follow up)o MembershipsFitness (Membership coordinating, relationship building, LQA, HotSOS, building strong relations with clientele)SPA (Managing the biggest SPA within Four Seasons and highest in revenue, LQA, oversee a team of over 100 employees, OnTrack/Heath, tracking labour) Show less

Bergen, Norge

Responsible for own section, serving a set menu with either 5 or 8 courses. Wine pairing with the food or often asked for recommendations. High expectations as we work towards gaining a Michelin Star.

Geilo

Responsible for the whole main section and trusted with decision-making if necessary. Relationship building with loyal and potential customers. Creativity, flexibility and positive attitude in order to maximize customer satisfaction. High achiever and eagerness in problem-solving if optical occur that could affect either customer- or employee relationship.

Norway

Monitored whole buildings with verified authorization. Responsible for high secured companies with business in Oil, Finance, Incurrence, and Technology.

Switzerland

Being the direct link between administration and students. Responsible for deliveringand communicating important information and feedback to both parts. Keep a natural mind for important information not to be coloured. Negotiate with the intention of what is best for the majority of students in mind.

Switzerland

Leader of a variety of nationalities from all over the world, with the goal of building a committee using our individual strengths, providing a strong network between students and alumni, sharing the same passion for hospitality.Lastly, having the honor to do the graduation speech for all graduating master students of Glion, both Switzerland and London combined, for February 2023, speaking in front of over 300 people in person and over 500 online.

Bulle, Fribourg, Switzerland

Volunteering for events and fundraising activities, working with nationalities from all over the world. Being a front figure, that students can seek if necessary.

Maastricht, Limburg, Netherlands

Competing against the top Hospitality Schools in Europe, in various challenges, regarding this year’s topic; Intrapreneurship. Different challenges such as building up a pitch with strong research, to present and sell your created value to an audience, participating in debates, and lastly be challenged to create a new content with within a crunched amount of time to present a bigger presentation with a wide audience.

Norway

Being a professional athlete for several years at the highest level in Handball has taught me a significant amount about structure, discipline, goals, requirements, teamwork, and individual work.

Bergen

As class representative, you have the responsibility to convey the message of the majority. You are the link between the students and the administrations of the school. For the best welfare of all concerned, communication, feedback, ownership, and engagement is essential.

Bergen

Modules include: Revenue management for service industry, destination competitiveness, strategic pricing, and sales management.

Bergen, Norge

Helps both students and the business community to establish a relationship with each other by arranging various events such as lectures or guided tours. As Deputy Head, you are responsible for overseeing everyone's responsibilities. Skills greatly developed are time management, public speaking, work ethic, creativity, team building, and goal setting.

Geilo, Buskerud, Norge

Closely supervised by the main management of the hotel. Given responsibility like managing own section of department and events, customer relation, crisis management, time management, finance, contract and project with the whole destination, which include destination company, competitors and event organizations.

Bergen Area, Norway

Developed critical thinking and analytical skills. Learned how the collection and use of information can provide benefits for customers, travelers and locals based on actual movements and shopping habits in physical rooms such as shopping malls, restaurants, hotels, shops and destinations.

Bergen, Hordaland, Norge

Handling confidential files for business and customers. Improved and simplified accessibility and occupancy by digitalizing, organizing, and structure archive.

Bergen, Hordaland, Norge

Administrated highly influenced business relations to the company.

5 Days Coding Challenge, The Fundamental Of Coding

I successfully completed a 5-day coding challenge, where I honed my programming skills by solving daily coding problems across various.

Certificate Program, Business Consultant

I completed the Business Consultant Mastery Course, a comprehensive program designed to enhance my consulting skills and expertise..

Master Of Science - Msc, International Hospitality Business

Modules include: Project Management, Digital Transformation & Data Analytics, Accounting & Financial Analysis, Leadership & Intercultural.

Bachelor'S Degree, Hospitality Management

Modules include: Revenue Management, destination competitiveness, strategic pricing and sales management. Final thesis: The future.

General Studies With Top Sport In Handball As A Minor

Modules include: Economics, financial management and marketing management