Dylan Ragsdale Email & Phone Number

Jacksonville, Florida, United States

Assists with planning, organizing, and directing the day-to-day operation of assigned unit.Effectively assumes in-charge responsibilities for routine daily operations of a branch/department as assigned. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. Assists with monitoring assigned unit’s operational efforts in meeting goals and objectives. Compiles data, prepares reports, makes oral presentations.Provides guidance and technical assistance to staff and customers.Plans, organizes, schedules, assigns, reviews, and evaluates work of assigned staff.Monitors the implementation of established cash handling procedures.Participates in the interview process for the selection of new staff.Administers the training and instruction of assigned staff and volunteers regarding library policies, practices, and procedures.Operates standard office equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, copies, and fax machines.Keeps abreast of changing technology as it relates to library activities. Dependent on assignment, may be required to work public service floor.Dependent on assignment, may be required to work public service floor.Ensures compliance with appearance standards by reporting facilities issues, picking up litter on library grounds and consistently scheduling staff and volunteers to do the same.Serves on library committees that plan and administer activities. Communicates clear direction, manages for results, and assists with leading organizational change.Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees.Demonstrates proficiency in the City of Jacksonville’s competencies.Performs related work as required.

Jacksonville, Florida, United States

• Person-on-Duty (POD): Report and respond to library incidents, accidents, emergencies, and customer questions. • Readers Advisory (RA): Perform reference interviews, make recommendations, and curate displays. • Event Planning: Host high-interest youth events and programs emphasizing reading, writing, and community. • Community Outreach: Form community partnerships and host events with local schools, businesses, and non-profits. • Teen Volunteer Coordinator: Oversee recruitment, training, scheduling, and project assignments. Lead meetings. • Committee Leader: Coordinate committee groups for collection management, events, and school resource advocacy. • Collection Development: Help curate diverse, relevant collections for a teen-focused library; weeding/ordering. • Department Operations: Opening, closing, and maintaining department appearance, address facilities issues, etc. • Customer Service: Customer point-of-contact, offering informative assistance and exceptional customer service.

Orange Park, Florida, United States

• Circulation Desk: Process library materials; trap holds; manage customer accounts; answer branch phone; etc. • Tech Support: Assists patrons with public computers, printing, and photocopying services. • Shelver: Maintain order in the library by retrieving, shelving, and organizing materials.

Orange Park, Florida, United States

• College Tutor: Offered in-person/online college level tutoring in reading, writing, and research. • Instructional Design: Produced educational multimedia content using Canvas Studio • Department Liaison: Worked closely with college faculty across departments to reinforce classroom learning, advocate library resources, determine information needs of department faculty.

• Taught Language Arts Florida Standards (LAFS) to grades 9, 11, and 12 by writing and executing lesson plans. • Worked in tandem with the school's ELA department to reach county-wide goals. • Hosted after-school tutoring hours.

Gainesville, Florida, United States

• Tour Guide: Greet and tour prospective residents around the rental property, highlighting high-interest features, amenities, and important policies. • Property/Facilities Management: Report issues with property grounds, lessee apartments, assist maintenance staff with minor repairs, act as liaison between residents and maintenance staff; ensure apartments are move-in ready. • Leasing: Write, review, explain, and file important leasing paperwork, including contracts with their various amendments and other miscellaneous documents; follow-up with prospective residents. • Customer Service: Provide high-quality customer service as the point of contact to the 900+ residents living on site. • Community Management: Plan community events, resolve conflicts between roommates and other residents, ensure security devices on property work appropriately, table at university events, etc.

Orange Park, Florida, United States

• Tutor: Provided on-campus English tutoring services to college students with diverse learning abilities, including those with learning disabilities and non-native English speakers. • Communication: Utilized strong language and communication skills to help students compose their thoughts and enhance their writing, resulting in clear and powerful messages. • Emotional Intelligence: Demonstrated patience, empathy, and flexibility while working with students from diverse backgrounds, fostering a supportive and inclusive learning environment. • Distinctions: Received recognition for tutoring excellence and was awarded a certificate by the college in acknowledgment of outstanding service.

Master Of Library & Information Science - Mlis, Library And Information Science

Bachelor'S Degree, English Language And Literature/Letters