As a seasoned specialist in Business Process Outsourcing (BPO) and Knowledge Process Outsourcing(KPO), I bring over 10 years of expertise in streamlining operations, enhancing efficiency, and driving growth for diverse organizations. My career is built on a foundation of strategic planning, process optimization, and a deep understanding of industry-specific nuances.In my current role as Manager at GCM, I have successfully led multiple projects that have resulted in significant cost reductions and productivity improvements. My ability to analyze complex workflows and implement innovative solutions has consistently delivered measurable result. If you're looking for a dedicated and results-driven professional to optimize your BPO or KPO operations, let's connect. Together, we can transform challenges into opportunities for growth and success.
Global Choice (Canada)
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ManagerGlobal Choice (Canada) May 2019 - PresentReal Estate Business in Canada. Handled complex business queries including complaints and feedback: Supervised incoming queries on a daily basis to monitor performance and prepare reports accordingly. Trained staffs on client importance/accoutability & CRM working methods. Maintaining a huge team on the project as a team lead & initiated new process & on going sucessfull team.
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Account ManagerHealthrecon Connect (Usa) 2017 - 2019Clear understanding of end to end medical collection processes which includes but is not limited to eligibility, charge posting, ins. payment posting, patient payment posting, patient collections, AR and credentialing.Have experience with payer communication. Excellent oral and written communication skills at the provider, practice staff. Experience using Microsoft Word, Excel, and PowerPoint plus the EDI clearinghouse experience.
Ragulan Vilvarajah Education Details
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Seventh Day Adventist Internation SchoolAccounting And Business/Management
Frequently Asked Questions about Ragulan Vilvarajah
What company does Ragulan Vilvarajah work for?
Ragulan Vilvarajah works for Global Choice (Canada)
What is Ragulan Vilvarajah's role at the current company?
Ragulan Vilvarajah's current role is Manager.
What schools did Ragulan Vilvarajah attend?
Ragulan Vilvarajah attended Seventh Day Adventist Internation School.
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