Ragunathan Chandrasekaran Email and Phone Number
Ragunathan Chandrasekaran work email
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Ragunathan Chandrasekaran personal email
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A customer / client centric, execution-oriented & performance-focused professional, offering over 23 years of rich and qualitative leadership experience with market leaders in the Construction Equipment/ Commercial Vehicles and Diesel Engines domain; gained expertise across business management, sales & marketing, operations, strategic planning, and P&L management with focus on augmenting business growth • Experience in formulating and implementing business and operational plans for APAC regions besides years of exposure in targets & goal setting, planning, budget, P&L & KPI management • Led cross-functional & multi-cultural teams, sales & delivery teams through multi-level engagements for strategic deals; drove margins by closely working with internal teams and partners • Proven acumen in heading entire after-market operations; screening new projects and conducting feasibility studies to determine the financial viability of new ventures; projecting cash flow & growth opportunities • Capabilities in value adding to the business, establishing new markets right from scratch, planning, setting up operations & team, new customer acquisition, revenue generation, driving innovation, building portfolio expansion strategies and staying ahead of the competition • Executed the strategy & plans for organization’s business operations; drove operations that led to an increase in turnover & profitability • Known for augmenting growth, generating new business and devising & executing business plans by leveraging comprehensive understanding of the dynamics of the industry • Excellence in exploring and developing new markets, appointing partners, leading new product launch, accelerating growth and achieving desired sales goals • A result-oriented individual with strong analytical, negotiation, communication, interpersonal and organizational skills
Bauer Equipment India
View- Website:
- bauer-equipment.in
- Employees:
- 14
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Sales ManagerBauer Equipment India May 2022 - PresentChennai, Tamil Nadu, India -
Head Of Business ServicesChennai Ssss Pvt Ltd Sep 2019 - Jul 2024Chennai, Tamil Nadu, IndiaAdministering the entire gamut of aftermarket activities including planning and executing promotional activities at branches • Managing the service agreement penetration / AMC contracts as per targets • Monitoring OD and DSO ensuring timely collection of payments • Imparting trainings to technicians and staffs as per training calendar • Conducting customer meetings & offering the solution at the quickest • Designing successful business development strategies/ tactics using customer & market feedback, and analyzing the client list for growth opportunities • Planning and implementing partner module for better market penetration • Coordinating with key stakeholders to improve and develop business relationships; acquiring new business and ensuring achievement of defined targets • Engaging in strategic alliances / tie-ups with business partners to generate revenue • Forecasting monthly/ annual sales targets & executing them in given time frame through organizational planning • Mapping customer needs, designing customized solution and negotiating with customers
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Product Support HeadT V Sundram Iyengar & Sons Limited Jul 2018 - Sep 2019Chennai, Tamil Nadu, IndiaAttained service KPI; managed customer satisfactory index • Ensured 100% timely completions of campaigns, and ensured adherence of process as per dealer operating standard • Implemented new initiative of customer touch points to ensure better parts availability which is customer’s key concern • Framed customized service contracts for retail customers • Successfully set-up New Proactive Service Team to ensure AMC and Key Corporate Customers with assured and prompt services as per contracts • Managed Product Range Material equipment Hydra NXT / TMX Series / Digmax / EC5250 -
Area Service Manager Aftermarket Wb& Ne RegionVolvo Trucks India Jun 2014 - Jun 2018Kolkata, West Bengal, IndiaLed the service providers/dealers and enhanced the service market share and parts sales; monitored new products performance and dealers profitability • Ensured the preventive maintenance & safety audits at workshops and sites • Analyzed customer operations and recommended areas for improvements • Headed orientation program on preventive maintenance to customer personnel • Monitored, reviewed and provided solutions to customer complaints within a given time frame. • Implemented product improvements based on customer feedback and case study for mining applications • Delivered VAS services and ensured 87% satisfaction in NE regions • Finalized and successfully implemented ASTS Gold contract • Managed Product Range, FM / FH / FMX series trucks and B series busses / High rise fire trucks -
Volvo Customer Support Team Head After MarketAdvanced Construction Technologies Pvt Ltd Jun 2010 - May 2014Chennai, Tamil Nadu, IndiaAssisted customers in service and parts related issues • Tested / troubleshot the faults using the diagnostic kit • Drafted repairs estimate and communicated it to the client for further progress • Performed follow-up activities of warranty claims • Trained customers on standard operational procedures and maintenance practices • Managed the maintenance and repair of Products: Product Range; Excavators EC and D series / L series loaders / AGB Tracked PaversHighlights: • Received • Business Excellence Award for the year 2011 • Service Excellence Award for year 2013
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Shift EngineerHyundai Heavy Industries Co., Ltd. Oct 1998 - May 2010Chennai, Tamil Nadu, IndiaOptimised consumption of Cylinder Lube Oil from 1.8gms/KWHR to 1.2gms/KWHR by practicing Six Sigma technique • Maintained the plant heat rate at targeted 1860 Kcal • Reduced APC to 3% without any additional cost • Enhanced the total power generation from 186 Mw in 1998 to 194 Mw in 2008 • Implemented Six Sigma and 5S techniques • Identified the root cause of frequent Piston Ring Micro Seizure with cylinder honing and moved from wave cut method to V cut method by practicing Six Sigma techniques -
Service EngineerLarsen & Toubro Limited Oct 1996 - Feb 1998Chennai, Tamil Nadu, IndiaCarrying out various retrofit modifications as per R&D.Testing / troubleshooting the faults or repairs using the diagnostic kit.Preparing repairs estimate and communicate it to the client for further progress.Handling the Follow-up activities of warranty claims.Conducting Goodwill visits to client sites to ensure customer satisfaction.Training customers on standard operational procedures and maintenance practices. Handling the maintenance and repair of:Heavy Earth Moving Equipment such as Poclain, Komatsu, Case Loaders and Backhoes, Hydraulic Cylinders, Valve banks, Motors Pumps (Radial Piston Type) and Variable Displacement Pumps (Poclain, Kawasaki, Linde, Rexroth, Case, Komatsu Hydraulic Equipments).Diesel Engines from Cummins / Detroit Diesel / Man B&W Engines (12K90MCS) (2 Stroke and 4 Stroke) Torque Converters (GM Allison, Case)
Ragunathan Chandrasekaran Skills
Ragunathan Chandrasekaran Education Details
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National Council Of Vocational TrainingA -
Dr.B.C Roy College Of EducationA -
Kendriya Vidyalaya KalpakkamA
Frequently Asked Questions about Ragunathan Chandrasekaran
What company does Ragunathan Chandrasekaran work for?
Ragunathan Chandrasekaran works for Bauer Equipment India
What is Ragunathan Chandrasekaran's role at the current company?
Ragunathan Chandrasekaran's current role is Manager Sales @ Bauer Equipment India.
What is Ragunathan Chandrasekaran's email address?
Ragunathan Chandrasekaran's email address is ch****@****ail.com
What schools did Ragunathan Chandrasekaran attend?
Ragunathan Chandrasekaran attended National Council Of Vocational Training, Dr.b.c Roy College Of Education, Kendriya Vidyalaya Kalpakkam.
What skills is Ragunathan Chandrasekaran known for?
Ragunathan Chandrasekaran has skills like Inspection, Preventive Maintenance, Commissioning, Pumps, Electricians, Heavy Equipment, Project Planning, Troubleshooting, Maintenance And Repair, Hydraulics, Project Management, Team Management.
Who are Ragunathan Chandrasekaran's colleagues?
Ragunathan Chandrasekaran's colleagues are Bhupendra Kumar, Yogesh Tidke, Jaspal Singh, Rajesh Kumar, Omprakash Jaiswal, Sanjay Kumar Bharti, Subash Goswami.
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