Raguraman Meenakshisundaram Email & Phone Number

Australia

Melbourne Airport, Victoria, Australia

Australia

• Led a diverse team of 15 QA professionals to deliver 30+ sprint releases within a 2-week iteration cadence for Telstra's B2B Digitization program achieving 100% Deployment Success.• Collaborated with Test Managers, developers, and business analysts to define and execute robust test strategies and develop accurate test estimates, ensuring full alignment with project objectives and maintaining high testing standards.• Increased automation coverage from 20% to 80% within six months by developing and maintaining a Selenium-based automation framework with Java, Cucumber, and TestNG, reducing manual testing efforts and improving efficiency.• Streamlined testing efforts by reducing manual effort by 60% and accelerating delivery timelines by 25% through effective automation implementation and integration of automated test cases into the Bamboo CI/CD pipeline, ensuring faster reliable releases.• Led discussions with 10+ cross-functional feature teams to establish clear testing requirements, capabilities, and scope, resulting in improved collaboration and reducing misalignment issues by 30% throughout the project lifecycle.• Spearheaded comprehensive testing initiatives that encompassed manual and automated methods, including system, integration, user acceptance, and performance testing; enhanced product stability leading to a 40% decrease in post-release defects.• Led test execution, defect triage, and tracking within JIRA and Zephyr, improving traceability and documentation efficiency.• Engaged in Agile ceremonies and Scrum calls contributing to sprint planning, retrospectives, and driving continuous improvement initiatives.• Implemented a training program on testing tools and methodologies, increasing team efficiency by 50%.

Melbourne, Victoria, Australia

• Led end-to-end testing for Telstra projects (Salesforce CRM, AMDOCS, Billing, ServiceNow), ensuring timely delivery and aligning systems, acceptance, and regression testing with business needs for stable releases.• Conducted in-depth API testing using Postman, ensuring flawless system integration and driving a 30% reduction in API-related defects.• Facilitated collaborative UAT sessions with diverse stakeholders, gathering valuable feedback and ensuring smooth project delivery with a 100% stakeholder satisfaction rate.• Implemented service virtualization and test data management, creating a stable and controlled environment with reliable data. • Leveraged Splunk to monitor the test environment, and identified anomalies in virtual services and test data, facilitating rapid root cause analysis and issue resolution.• Automated Siebel order management workflows using the TOSCA automation framework, reduced manual effort by 40%, and accelerated testing speed.• Collaborated with external vendors to ensure deliverables met design specifications and project standards.Achievements:• Received accolades from senior management for consistently surpassing project expectations and delivering superior testing solutions that met or exceeded client requirements. This recognition underscores the commitment to excellence and dedication to quality assurance practices.

Chennai, Tamil Nadu, India

• Improved product reliability by 40% by conducting comprehensive change request testing and executing rigorous system integration testing using the Waterfall model• Ensured 100% adherence to business requirements, resulting in a 30% reduction in post-release issues.• Successfully identified and resolved 50+ integration issues, resulting in improved software quality and seamless collaboration between test manager and developers.• Fostered a skilled and knowledgeable testing team through initiatives focused on knowledge sharing and professional development.Achievements: • Supported users during UAT and BVT testing, offering guidance and resolving concerns effectively. This collaborative effort ensured a smooth testing experience for users and contributed to the on-time and successful delivery of projects.

Pune, Maharashtra, India

• Improved product reliability by 40% by conducting comprehensive change request testing and executing rigorous system integration testing using the Waterfall model.• Ensured 100% adherence to business requirements, resulting in a 30% reduction in post-release issues.Successfully identified and resolved 50+ integration issues, resulting in improved software quality and seamless collaboration between test manager and developers.• Managed daily defect triage and provided stakeholders with testing status reports, maintaining smooth communication.• Fostered a skilled and knowledgeable testing team through initiatives focused on knowledge sharing and professional development.

Pune, Maharashtra, India

Role: TesterClient: Johnson Controls International, USProject: JCINxGen Project• Conducted comprehensive system and system integration testing for change requests in the Finance tracks of the Johnson Controls International NxGen project. • Prepared and reviewed test cases, leading test case walkthroughs with Business Analysts to secure sign-off. Role: TesterClient: British Telecom, UKProject: BT Project• Execute functional, integration, and regression testing to ensure application quality across various project phases.• Managed defect tracking and resolution using the HP Quality Center (ALM), including logging, validating, and ensuring defects were resolved efficiently.