Rahaf A. Email & Phone Number

Riyadh, Saudi Arabia

- Administrating user accounts, permissions, and roles within the various applications used by the organization - Provide level 2 support for clients and coordinate as needed with the technology vendors for IBM ISVA and IBM ISVG - Maintaining and troubleshooting the organization’s identity and access management systems.- Manage IAM systems, including direct services (e.g., AD, SSO and MFA)

Riyadh, Riyadh, Saudi Arabia

Install,Configure and customize the IAM Application (SailPoint)to deliver solutions that satisfy our clients (NCGR,MOF), such as : - Securing the Identities of large numbers of employees and customers. - Integrate 24 local and National applications with the IAM Solution (SailPoint), such as: Active Directory, local and National systems. - Provide technical support for user issues with IAM systems. - Manage user accounts and access to systems

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

- Install and configure cyber security solutions- Provide technical consultation and solutions mainly on cyber security projects to customers- Awareness of cyber security for employees- Presented and demonstrated security concepts and product to team members and colleagues

Riyadh, Saudi Arabia

- Assist in the daily coordination of project activities and serve as a liaison between the project manager and the project teams.- Draft reports for project manager, these reports will include: scheduling,tasks and deliverables.- Develops mechanism for monitoring the project progress.- Monitoring of the project deliverables and schedules.- Assess project issues.- Manage project invoices.- Perform admin duties such as arranging meetings, developing agendas and preparing status reports.- Keep the project teams informed on timeliness, accuracy and completeness or projects. Escalate when milestones are not being met.- Anticipate meetings and scheduling needs.- Attend project meetings in order to support the project taking notes on issues, risks and actions.- Requests for technical team needs in Khadmati Platform.

Makkah, Saudi Arabia

- Planning lessons and activities that facilitate students acquisition ofbasic and advanced Cyber security skills- Downloading important software updates and maintaining hardware

Makkah, Saudi Arabia

- Creating engaging learning activities in many fields such asBasics of Electronics, Microbit, IOT, Drones and Cyber Security - Working with subject matter experts and identifying training needs- Decide on the criteria used to judge learner’s performance- Maintain project documentation and course folders

Taif, Makkah, Saudi Arabia

I spent most of the training in troubleshooting, especially in computer and software, hardware or network issue.Most learned aspect:- User Support activities like Windows operating systems- Mapping and connecting RG45/UTP cabling, installation, and testing- Troubleshooting and restoring internet connectivity- Understanding Active Directory- Datacenter server backups and retrieval

Bachelor'S Degree, Computer Engineering

Nanodegree, Data Analyst