Rahaf Bin Yahya Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

- Monitored and analyzed supplier performance to ensure high service levels and timely issue resolution.- Managed and ensured the quality of data in the CMMS, conducting regular audits to maintain accurate and reliable maintenance records.- Utilized CMMS in assigning and supporting the engineers. - Maintained consistent communication with end-users, providing timely updates on the status of medical equipment maintenance and PPM schedules.- Followed up and analyzed Net Promoter Score (NPS) feedback from end-users, identifying areas for improvement and enhancing customer satisfaction.- Monitored and followed up quarter quality tickets.

Teaching how to analyze electrical circuit with the basic theories like Kirchhoff's law, Superposition, Thevenin law, Norton's, and Mesh.

Riyadh, Saudi Arabia

Trainee at the General Directorate of Medical Equipment Maintenance specifically at the Directorate of Contract and Competition:• Knowledge of the medical equipment maintenance contracts and the timeline procedures of the competition launch.• Responsibly handled and assessed support requests from third-party entities according to the government tenders and procurement system.• Knowledge of the local content & government procurement system.• Implemented intensive control and monitoring procedures for the government healthcare siteoperations via the national health command center system.• Created and updated the indication dashboards using Power BI.

Riyadh, Saudi Arabia

- Fulfilled corrective maintenance (CM) and planned preventive maintenance (PPM) requests for various types of medical equipment.- Participated in the preparation procedure of the new medical tower.- Participated in the inventory project of the health technology management department.- Attended multiple training courses for various medical machines.