Al Rajhi Bank project - TanfeethGet tickets from the Qlickserve application1- Technical work on CTF, RBS, outlook, RIO and DigiCore "NewGen" system2- Archiving and configuration work and fixing Outlook problems3- Download several programs, including Intellimatch, notbad++, Java, Microsoft teams, VDI, and power BI, and install them on the device.3- How to reduce the device if it is heavy and slow4- Defining printers and working on the printer5- How to know the domain on the device6- Define the domain on the device when the device was out of the domain and not working7- Clear Cash work8- configuration for new devices9- Data transfer10 - Use the Active Directory to unlock the lock if the lock is present on the device11- Sometimes I work remotely in case I need to log in remotely to the employee through the BMC program

1- Responding to customers via email and phone2- Uploading tickets for employees through the Shahm platform, while going out for external requests3- Format for laptops and PCs4- Create usernames for new employees through Active Directory, create a podcast, and select specific usernames, so that if we encounter a problem, we send a podcast and it reaches the employees.5- The exchange department, increasing the capacity for customers on the e-mail, creating a podcast, and setting specific usernames, so that if we encounter a problem, we send a podcast and it reaches the employees.5 - Create a virtual network and connect the devices to each other through the switch and connect the switch to the router

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