Rahaf Badour Email & Phone Number

Dubai, United Arab Emirates

• Create strategies and plans to grow and maintain followers through Facebook, Instagram, Linkedin, Twitter, Snapchat, Tiktok and Instagram.• Develop paid advertising campaigns to promote sales, brand awareness and the growth of the website traffic of my clients and achieved a return on investment of above 30%.• Develop marketing content such as promotional materials and advertisements for social media.• Analyze and report social media and online marketing campaign results using Google Analytics, Facebook my business and SEMrush.• Engage with relevant influencers to build brand awareness.• Analyze the results of the marketing plans and social media strategies to identify strategic weaknesses and make recommendations for improvements.

Dubai, United Arab Emirates

• Manage a team of 4 people and set the targets for them to achieve the company’s goals. • Set the marketing strategy for the clients to bring more than 20% growth in profit.• Manage the communication with the clients and transform their technical needs to tasks for the team.• Conduct analysis to identify then implement best practices, optimizing the performance of the clients’ websites, e-commerce, and social media pages to grow their profits and transaction volumes and maximize their online visibility. • Attend exhibitions, such as ATM, and Golfood, to discover prospective accounts and influential market trends. • Manage all processes leading up to deliver websites and e-commerce projects to the clients.Key Accomplishments:- Successfully managed a digital marketing team to create forecasts and insights to optimize long term opportunities for assigned accounts.- Increased the team’s efficiency to develop 5 websites per month .- Managed to bring the company’s name to the first page on Google search result. - Grew the business with my clients by 20% in 2020.Some of used tools:Google Hangouts, Zoom, ScreenShare, Skype, Zoho CRM, asana, click up, Wordpress, photoshop, Pawtoon, agora, Jira, Envato, shutter-stock, Google analytics, blue-host, Uber-suggest, SEMrush.

United Arab Emirates

Digital Edge ∙ Syria - Dubai, United Arab Emirates ∙ 2019 – 2020Account ManagerOversaw the technical projects for Digital Edge clients. Managed the digital marketing team to deliver the projects on time. Meeting the clients to identify their marketing needs and build the relevant marketing strategy for them. Responded to inquiries sent from the clients. Draft quotations and proposals for the new clients. Prepared work progress reports. Key Accomplishments:- Planned and established digital marketing strategy based on testing and metrics.- Increased customer satisfaction an average of over 10% at assigned accounts.- Managed quality of service delivery during technical escalations at assigned accounts.- Contributed SLA requirements for technical documents and proposals.Some of the used tools: Google Hangouts, Zoom, ScreenShare, Skype, Zoho CRM, asana, click up, Wordpress,photoshop, pawtoon.

Syria

Directed digital marketing efforts, involving the website, CMS, SEO, social media, and email marketing. Designed and developed sales and marketing collateral, including brochures, sales kits, presentations, questionnaires, and surveys. Developed successful partnerships with vendors, suppliers, and customers. Key Accomplishments: - Identified and landed new business opportunities. - Developed social media, online newsletter and other marketing tools and platforms.- Identified and Managed Partnerships with marketing team, multiple product vendors to market.- Generated reports on social media and digital campaigns to demonstrate ROI and provide insights for strategies to utilize in the future.

Bachelors, Computer Software Engineering

Mass Communication/Media Studies