• Answering all incoming calls, providing accurate information on appointments, dealing with queries, and ensuring calls are documented and appropriately redirected.• Introduced a new online consultation system to patients establishing minimal waiting times to be consulted by a GP while maximising the surgery’s capability to handle urgent and routines appointments.• Generated repeats prescription upon patient request suitably in line with practise procedures and ensuring the valid… Show more • Answering all incoming calls, providing accurate information on appointments, dealing with queries, and ensuring calls are documented and appropriately redirected.• Introduced a new online consultation system to patients establishing minimal waiting times to be consulted by a GP while maximising the surgery’s capability to handle urgent and routines appointments.• Generated repeats prescription upon patient request suitably in line with practise procedures and ensuring the valid prescription are distributed in a timely manner.• Managed patient document and medical records while maintaining strict confidentiality according to surgery security standards.• Booked, amended, and cancelled appointments making sure patient information is up to date as well as capitalising efficiency of the appointment system. Show less

• Utilised SAP ERP Software to provide accurate analysis of data and focused account development to the national newspaper / publisher accounts team.• Worked closely with product managers ensuring stock is directed in the right quantity and delivered on time allowing distribution to be accomplished at the lowest cost while optimising profitability.• Interpreted sales data to identify discrepancies and to meet key performance indicators at the intended publisher / retail targets.•… Show more • Utilised SAP ERP Software to provide accurate analysis of data and focused account development to the national newspaper / publisher accounts team.• Worked closely with product managers ensuring stock is directed in the right quantity and delivered on time allowing distribution to be accomplished at the lowest cost while optimising profitability.• Interpreted sales data to identify discrepancies and to meet key performance indicators at the intended publisher / retail targets.• Collaborated with vendors and sales management to decrease inventory aiding in the reduction of cost for restocking and the returning of unsold products.• Liaised with warehouse and sales management to forecast sales to keep proper stocking levels. Show less

• Greeted clients in the office and directed them to the appropriate conference room.• Performed research on basic legal correspondence while assisting the office paralegal on managing criminal investigation stage department. • Compiled criminal investigation information into a case file allowing ease of reference including filing paperwork for court appearances. • Scheduling legal visits for solicitors and barristers preceding to court appearances. • Assisted accounting… Show more • Greeted clients in the office and directed them to the appropriate conference room.• Performed research on basic legal correspondence while assisting the office paralegal on managing criminal investigation stage department. • Compiled criminal investigation information into a case file allowing ease of reference including filing paperwork for court appearances. • Scheduling legal visits for solicitors and barristers preceding to court appearances. • Assisted accounting department regarding billing and payment of soliciting fees. Show less