Raheam Young Email & Phone Number

Championing multiple roles of Data Analyst, Data Engineer, Automation Specialist, Business Liaison and Quality Assurance Tester with humble appetency. Tier 3 support for complex Integration requests escalated by managers that require several research hours or software solutions that do not exist currently in our company’s capacity. Performing monthly maintenance & Server Patching utilizing RabbitMQ, MongoDB, Logstash, PagerDuty. Continuous learning and strong communication skills are vital.• Researched, designed, and maintained existing software applications using PowerShell, Postman, C# and Excel • Coordinated monthly sprints to prioritize feature rollouts and new setup requests from Product teams and large VANs. • Setup Demo Server environment with basic services to display proprietary software to potential clients and trainees. • Automated Systems and Daily tasks for various teams via Kofax RPA, Altova Flow Force, Tosca and Task Scheduler.

Managing basic to intermediate integration requests via Service now related to the exchange of business documents between partners, vendors, and customers using Electronic Data Interchange (EDI). Management required 2 new hires to backfill position upon promotion.• Revised raw EDI data for various transactions and adjusted established mappings for customers and carriers.• Exclusive EDI contact on Amazon Carrier Direct & DirectShip freight accounts due to the intricacy and urgency of their needs.

Ann Arbor, Michigan

Providing Freight Brokerage & Logistical SolutionsI have developed a proclivity for building consubstantiality with transportation companies while providing them with opportunities to move our customers freight. Continuously bringing new carriers to Coyote’s network to develop them for specific company initiatives and market trends, including UPS Peak Season. Required to make precise decisions quickly with the foresight to anticipate company needs and capacity. Daily tasks include innovating sales techniques, providing tech options to our carriers for increased productivity, and working as a team to service loads before deadlines. A very important aspect of my position is aligning freight opportunities with carrier route patterns by effectively communicating with them each step of the way. This enables me to learn their business model so we can offer resources to ensure loads are delivered to customer satisfaction. Also required to manage daily operations including (billing, accessorials, compliance, and incidents).

Ypsilanti, Michigan, United States

Innovative and customer-centric Pizza Store Manager promoted internally for consistently exceeding expectations by seamlessly orchestrating daily operations, maximizing revenue growth, and curating unforgettable dining experiences. Adept in spearheading all facets of a thriving pizza establishment, from cultivating a high-performing team and devising comprehensive training programs to ensuring meticulous inventory control and unwavering quality assurance. Recognized for fostering an empowering work culture that fuels productivity, streamlines processes, and fuels profitability. Committed to upholding unparalleled service standards while forging enduring connections with valued customers, vendors, and dedicated team members.Lead a team of 3 dedicated staff members, ensuring smooth daily operations and exceptional service delivery.Developed and implemented operational procedures, including inventory management, cash handling, and food safety protocols.Achieve and surpass sales targets by executing effective marketing initiatives and promoting the brand within the local community.Conduct regular performance evaluations, provide coaching and training, and foster a collaborative work environment to enhance team productivity and job satisfaction.Uphold rigorous cleanliness and sanitation standards to ensure compliance with health and safety regulations.

Ypsilanti, Michigan

Assistant to the Executive Director of the office, and the Vice President & Secretary to the Board of Regents for Eastern Michigan University. I prepare necessary materials for board meetings, set up appointments with local legislators & faculty. Answer phones, build rapport with guests and give input that is instrumental in the conception of state/university policy. Required to perform research and reporting using multivariate analysis and sample groups. Additionally I have been tasked with confirming budget transactions for the Board of Regents. Above all, developed a smooth and friendly office environment.

Greater Detroit Area

Participated in a Sales Rep team with purpose to market and sell CUTCO® Cutlery items.Formed teamwork strategies, performed sales demonstrations and competed with other sales teams from other branches around the nation.

Hoyt Hall

A community leader, role model/mentor and campus security authority who provides a support system for EMU students. Facilitated several programs and events for students while attending to conflict resolutions, roommate mediations, and resident issues. Responsible for enforcing HRL Policy, maintaining a safe floor environment conducive to academic and personal development and providing opportunities for EMU students to maximize their experience on campus. Required to be an enthusiastic team player, file work orders, attend weekly meetings and create monthly bulletin boards and programs.

Greater Detroit Area

I was an active member and Teaching Assistant with the Wayne State University Math Corps where I provided personal mentorship and tutoring in Mathematics (Algebra,Geometry,Trigonometry,Logic & Critical Analysis,Calculus, ACT Prep, etc.) for middle school and high school students in Downtown Detroit. My goal was to help students apply advanced Mathematics to everyday problems while improving their assessment scores to gain collegiate scholarships. This position is one of the many reasons I have developed a passion and respect for the study of Math and its impact on societal growth.

Political Science & Communications, Public Administration, Bachelors

Activities and Societies: Student Government, Housing & Residence Life, Men's Glee,

Marketing & Entrepreneurship

Activities and Societies: DECA, Madrigal Choir, MReach, Distinguished Gentlemen, Vocal Jazz Ensemble

Computer Science