Raheel Alee Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

• Responsible for the day to day VOD and OTT operations for clients in the region primarily for Du telecom in UAE. As a Business Analyst responsible for working closely with Project Manager to ensure smooth onboarding.
• As Business Analyst responsible for interact with customers and internal stakeholders to ensure that solutions presented are accurately translated.
• As Business Analyst responsible for gather and prioritizing requirements from a diverse group of internal and external stakeholders.
• As Business Analyst responsible for all the UAT tests approvals as per client’s expectation and requirement.
• To oversee testing and help define new workflows when requested.
• Responsible for managing and facilitating new clients to complete the various studio Technical Questionaries’ (TQs) so as to enable the smooth launch of services without any legal delay.

Dubai, United Arab Emirates

• Deputed at client location Du Telecom UAE, responsible for managing the team of IPTV engineers to ensure smooth day to day operations Job Profile
• Assessment and planning CR related to Head-End Platform and Mediaroom.
• Responsible for maintaining platform with more than 550 channels (HD and SD) that streams to more than 150K customers over Ericsson Mediaroom application.
• Trouble shooting on Head-End devices for e.g. (IRD’s, IPLEX, Envivo, MFP, DCM).
• Adding and removing of channels as per Business request and packaged them to different customers group based on changed management request procedure for Mediaroom and OTT platform.
• Preparing monthly reports which includes incidents handled, changes deployed on platform and service improvements.

Dubai, United Arab Emirates

• Responsible for day to day Video On Demand Operations for Telecom Operators in Middle East primarily for Du Telecom. Job Profile
• Support Video on Demand Ingestion, Deployment and TVOD offers.
• Providing support for all platform related issues corresponding to both Transactional VOD as well as Subscription VOD.
• Working with Marketing Team to ensure that the deadlines are met for the new VOD launch
• Providing support for automation process.
• Support Multi Screen testing in Pre-Production environment.

Dubai, United Arab Emirates

• Worked as a member of IPTV Operation team in Du (Emirates Integrated Telecom Co. PJSC) to ensure optimal performance and day to day business requirements. Job Profile
• Responsible for Video on Demand Ingestion, Deployment and managing the VOD offers.
• Responsible for VOD metadata updates, asset license extension.
• Providing level-3 support for VOD / MSTV related issues to customer support team.
• Managing the IPTV Headend devices.
• Doing day to day Change Request related to Headend as well as Mediaroom.

Dubai Emirate, United Arab Emirates

• Job Profile
• Setup and maintenance of MasterCard Internet Gateway System for all the merchants and maintaining them.
• Backend Set ups & Preparation of Point of Sale terminals including GPRS and Dial up, Debit card Pin Generating terminals and Manual Imprinters for deployment.
• Technical support for all Terminal related issues.
• Data Migration & system Updation of software’s for all terminals.
• Working on projects like 12 R, WOW Loyalty Program, Debit Chip Card Terminals, and GPRS Conversions.

Srīnagar Area, India

• My job involved installation implementation and maintenance of Wipro servers and desktops installed in Local Area Networks, configuring of Servers in different operating systems, establishing communication between.
• Installation of Local Area Network / Wide Area Network
• Managing Norton / MacAfee Enterprise Software’s.
• Managing Network Inter-operability, Network Printing, Network Shares etc.

Master Of Business Administration (M.B.A.)

Engineer’S Degree

Education record