Raheel Anwar Email & Phone Number

Lahore, Punjab, Pakistan

• Responsible for SOC strategic planning
• Plans and organizes the security operations of the SOC in order to assess and detect suspicious or malicious activities
• Responsible for key SOC processes like Deployments & Integrations Process, Threat Hunting Process, Threat Intelligence Process, Vulnerability Management Process, Incident Management Process and developing their RACI.
• Ensures SOC governance related matters
• Ensure Incident Management for timely resolutions of incidents
• Ensure relations with internal and regulator CSIRT (Computer Security Incident Response Team) incident response teams, particularly in a crisis situation to coordinate the various operational security teams

Lahore, Punjab, Pakistan

• Supervised different teams of Messaging and Collaboration services responsible for successful implementation and day to day operations related to organization wide Email messaging and IT infrastructure products
• Experience in managing IT infrastructure operations of more then 10,000 clients/agents
• Ensure basic and critical security aspects of the IT infrastructure because it plays key role in strengthening security outfit of the organization and making difficult for adversaries to execute
• As a part of strategic planning involved in carrying out Security Assessments of the IT infrastructure products implementations
• Ensure design and configurations are optimized as per organizational requirement to achieve best practices and optimized operations for implemented products
• Analyze, create, and deliver critical data and reports for top management to improve security and infrastructure understanding

Lahore, Punjab, Pakistan

• Directly Managing a team responsible for implementation of IT infrastructure products and their daily operations
• Team is responsible for managing operations and security of products like Microsoft Active Directory, Microsoft Exchange, Cisco Email Gateways, Cisco Web Gateways, Endpoint Protection Solutions, System Hardening, Patch.
• Complex upgrade of organization Directory Services and Messaging Services due to the prepense of end of life and end of principal support components in the implementations
• Ensure development of SOP and procedures as per organizational and regulatory provided policies
• Troubleshooting of products with principal support to fulfill the operational need of the implemented solution
• Fulfilling audit and compliance to ensure their suggestions and observations

Lahore Pakistan

• Provide technical assistance and support to end-users regarding computer systems, software, hardware, and network-related issues.
• Respond to user inquiries via phone, email, or in-person, diagnosing and resolving technical problems efficiently and professionally.
• Install, configure, and maintain computer systems, software applications, and peripheral devices.
• Troubleshoot and resolve software and hardware issues, including network connectivity problems, printer malfunctions, and software conflicts.
• Collaborate with the IT team to implement and maintain IT infrastructure, including servers, networks, and security systems.
• Create and update documentation for IT processes, procedures, and user guides.

Islamabad, Islāmābād, Pakistan

• Design, implement, and maintain Base Station Subsystem (BSS) equipment and systems in the telecommunications network.
• Perform installation, configuration, and troubleshooting of BSS components such as Base Transceiver Stations (BTS)
• Conduct regular inspections and maintenance activities to ensure optimal performance and reliability of BTS equipment.
• Monitor and analyze network performance indicators, identify issues, and implement corrective actions to optimize network efficiency.
• Collaborate with cross-functional teams including RF engineers, network planners, and operations teams to ensure seamless integration and smooth operation of BSS equipment.
• Coordinate with vendors and suppliers for equipment testing, and commissioning activities.