Raheem E. P. Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Planned and organized programs, earning commendations for fostering a strong community among residents.
• Mediate conflict and help residents to create a respectful living community.
• Act a liaison between maintenance and management staff, promptly addressing and resolving residents' concerns and issues.
• "On-Call" responsibilities, including first responder to emergencies in Residence.
• Awarded the pursue growth core value award for demonstrating love of learning and willingness to improve both personally and professionally.

Toronto, Ontario, Canada

• Appeared at the Ontario Court of Justice to adjourn client matters based on lead counsel’s instructions.
• Reached out to court offices to gather critical information about client files, ensuring a streamlined conversation with the assigned Crown prosecutor.
• Reviewed criminal disclosures with meticulous attention to detail and maintaining client confidentiality.

• Provided exceptional customer service by assisting applicants with their inquiries and applications in a friendly and professional manner.
• Accurately issued passports to applicants while following strict identity verification procedures, ensuring the security of the process.
• Maintained and filed records accurately and efficiently in accordance with PICA's filing procedures, allowing for easy retrieval and access to information.
• Demonstrated strict adherence to confidentiality policies when working with applicants’ records, safeguarding sensitive information at all times.

• Successfully diagnosed and solved customers' concerns, addressing complaints in a professional manner to ensure customer satisfaction.
• Effectively communicated with customers via telephone and email, providing clear and concise information and resolving issues efficiently.
• Coordinated effectively with team members and superiors to complete team-related tasks, ensuring efficient completion of assigned projects and deadlines.
• Assisted with the training of new recruits, ensuring their familiarity with the tools required to perform their job, and created examinations to measure their competencies.

Kingston, Jamaica

• Utilized online database to efficiently locate and retrieve packages for customer pick up.
• Loaded and unloaded packages, and sorted and stored them in appropriate locations.
• Assisted with inventory management to ensure accurate tracking of stock levels.

Mason, Ohio, United States

• Operated and ensured the safety of multiple ride attractions by providing clear instructions to guests.
• Improved the customer service experience by effectively responding to customer inquiries about products and services and escalating issues when necessary.
• Maintained a safe environment by supervising activities and ensuring adherence to all rules and safety procedures, resulting in a low incident rate for the company.

Postgraduate Certificate, Public Relations - Corporate Communications

Postgraduate Certificate, Paralegal, Law

Bachelor Of Science - Bs, Customs And Immigration

Activities and Societies: • Literary Arts, Public Speaking & Debating Society • Youth Vounteer Initiative (YVI) • Caribbean Maritime.