• Successfully monitored work and altered schedules to meet unforeseen conditions, resulting in the effective use of labour, tools, and equipment• Proactively checked stock levels and reported deficiencies in products or raw materials to ensure timely shipping procedures• Monitored customer buying trends, market conditions, competitor actions and achieve sales goals• Utilized a consultative sales approach to understand customer needs and recommend relevant offerings, resulting in increased sales• Collaborated with retail representatives to boost sales by enhancing product presentations and advertising collateral• Proven ability to control the flow of work to ensure maximum use of available capacity• Hired, trained, and supervised assembly and other manufacturing operations staff to ensure compliance with BIS regulations• Proven record of success in leading and managing teams to achieve high performance and productivity in a manufacturing setting

• Successfully oversaw all hotel activities, including hiring and firing, supervising employees, and training staff employees• Managed the accounts and transactions of the hotel. Created and reviewed financial statements, payrolls and complete billing system• Hired and trained new employees, demonstrating the best methods for serving clients and guests• Developed and implemented internal databases and record management systems to enhance the accuracy and integrity of all documentation and data• Successfully managed and controlled inventory, price, and bookings of the hotel through online booking channels such as Go-MMT, Agoda, Booking.com, Clear trip, Airbnb, and Expedia• Led and completed hotel-wide renovation project, staying within budget and timeframe

• Demonstrated ability to address and resolve accounting, billing, and service delivery issues to enhance client satisfaction• Successfully sold lighting products and maintained a well-organized inventory• Developed positive relationships with customers and resolved their issues effectively• Proactively reached out to potential customers through cold calling• Continuously improved customer feedback through monitoring and analysis• Skilled in preparing financial documents such as price inquiry letters, quotations, purchase orders, and financial statements

• Experience in collecting fees and maintaining records using Tally software• Demonstrated ability to order and manage inventory for a school store• Proficient in preparing payroll and financial statements such as vouchers, daybooks, bank statements, ledgers, and bank reconciliation• Strong analytical skills, able to review and assess the accuracy of general ledger entries• Adept at performing administrative and clerical duties such as word processing, data entry, faxing, and copying