As an Airline and Airport Operation professional in Passenger Handling and Airport Operations.I led and coordinated with 9 international airports across India and the Middle East. I ensure on-time performance, passenger satisfaction, and safety compliance.With over 10 years of airport operations and passenger handling experience, I have developed and demonstrated skills in duty management, skill development, and manpower handling.As a Duty incharge, I have manage the daily operations, handle flight disruptions and misconnections, perform aircraft turnaround checks, generate reports, and support the Airport Services Manager. I am motivated by delivering high-quality service to customers and contributing to the success of the organization. I have also trained and mentor new and existing staff, fostered a positive and collaborative work environment, and implemented best practices and standard
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Terminal ManagerAdani Airport Holdings LtdIndia -
Customer Service SupervisorVistara - Tata Sia Airlines Ltd. Jan 2024 - Present -
Customer Service Supervisor -GsaGo First Aug 2022 - Jan 2024Abu Dhabi, Abu Dhabi Emirate, United Arab EmiratesAL-Fahim Group is GSA for Gofirst at Abu Dhabi -
Airport Duty ManagerGo First Dec 2020 - Aug 2022India• Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at the station level, through effective evaluation and decision-making based on conditions, hazards, and threats• Analyze anticipated operational problems such as overbookings, adverse weather, delays, cancellation of flights, crew flight time limitations, etc., and undertake remedial and proactive action in line with relevant procedures to minimize disruption to… Show more • Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at the station level, through effective evaluation and decision-making based on conditions, hazards, and threats• Analyze anticipated operational problems such as overbookings, adverse weather, delays, cancellation of flights, crew flight time limitations, etc., and undertake remedial and proactive action in line with relevant procedures to minimize disruption to customers• Ensure all flight editing and special guest requirements are met, including but not limited to assessment, planning, and coordination of VIP/MAAS, PRM, and special category guests• Support, coach, and develop airport services agents and other relevant personnel to ensure that they are fully briefed/debriefed on the operational requirements and they provide the required Customer service levels.• Ensure that the Handling Agent, Caterer, and other service providers are fully briefed regarding airline requirements for the day's operation (including any special handling) and that this information is updated as necessary to ensure a smooth and cost-effective operation and that any inconvenience to our customers is minimized.• Process all baggage claims and control expenditure on damaged baggage replacements and lost baggage claims as per applicable procedures and promptly.• Preparation of Load and Trim for A320 Load Controller• Manage and control manpower on the shift to optimize utilization and maintain staff morale and discipline• Conducts spot-checks to ensure adequate standards are maintained• Compiling a detailed station handling report for the Airport Manager on a shift basis• Manage that all post-flight activity is completed correctly to protect Company revenue and to facilitate the handling of customers and dead load at an-route stations and destinations Show less -
Airport Duty OfficerGo First Dec 2018 - Nov 2020IndiaDuring this period Nov 2017- Feb 23, I held a license for A320 Neo & and Classic issued by DGCA for weight and balance where I prepared 2000 plus tabulated and 250 plus manual trim sheets. -
Senior Customer Service AgentGo First Jan 2017 - Dec 2018IndiaDuring this period Nov 2017- Feb 23, I held a license for A320 Neo & and Classic issued by DGCA for weight and balance where I prepared 2000 plus tabulated and 250 plus manual trim sheets.Prepared 2000 plus tabulated and 250 plus manual trim sheets -
Customer Service AgentGo First Nov 2014 - Jan 2017Delhi, India
Raheesh Mp Education Details
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Airline And Hospitality Management
Frequently Asked Questions about Raheesh Mp
What company does Raheesh Mp work for?
Raheesh Mp works for Adani Airport Holdings Ltd
What is Raheesh Mp's role at the current company?
Raheesh Mp's current role is Terminal Manager.
What schools did Raheesh Mp attend?
Raheesh Mp attended Punjab Technical University.
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