Rudolph Heib Email & Phone Number

Los Angeles, California, United States

Cerritos, Ca

As the general manager, I have various responsibilities. I train & educate employees on products as well as compliance with state/federal laws. I also am responsible for maintaining secure inventory of $1 million worth of firearms, ammunition and merchandise. I oversee employees educating customers on products, laws, and regulations. I employ conflict management techniques and effective communication strategies to ensure overall customer satisfaction and a positive customer experience. As a… Show more As the general manager, I have various responsibilities. I train & educate employees on products as well as compliance with state/federal laws. I also am responsible for maintaining secure inventory of $1 million worth of firearms, ammunition and merchandise. I oversee employees educating customers on products, laws, and regulations. I employ conflict management techniques and effective communication strategies to ensure overall customer satisfaction and a positive customer experience. As a firearms retailer, we get audited annually by government agencies; I facilitate these audits and ensure compliance throughout the year. Show less

Greater Los Angeles Area

As a bus operator, my responsibilities were: inspection of buses, memorization of multiple routes, safe operating practices, public relations with customers of various cultural and socioeconomic backgrounds, time management of the route, complying with Americans with Disabilities Act regulations, completion of incident reports related to accidents or variances of normal operations, and communicate with dispatch as needed. I received various awards for on-time and safe performance.

Long Beach, Ca

As a teller, my responsibilities were to provide strong customer service skills while assessing client needs and providing them with banking services. Transactions that I handled included deposits, withdrawals, cashier checks, credit card advances, and more. As a teller, I was the face of the organization and was ultimately responsible for customer satisfaction. If a customer required new products, it was my responsibility to assess that need and refer them to a banker who could provide those… Show more As a teller, my responsibilities were to provide strong customer service skills while assessing client needs and providing them with banking services. Transactions that I handled included deposits, withdrawals, cashier checks, credit card advances, and more. As a teller, I was the face of the organization and was ultimately responsible for customer satisfaction. If a customer required new products, it was my responsibility to assess that need and refer them to a banker who could provide those products. Show less

Long Beach, Ca

As a host, I was the first employee to greet customers and establish their first impression of the restaurant’s customer service. I was responsible for managing the timing between customers being seated to avoid an increased workload in the kitchen and for the servers. Additionally, I would receive customer complaints and would fix those I was able and direct the others to a manger as necessary.

Fort Riley, Ks

I held three positions while in the Army. The earliest position was related to logistics with fuel. I was responsible for forecasting quantities of fuel that would be needed for various training exercises and other military operations. I would safely operate a fuel truck and deliver fuel to operational posts. My second job was as a unit armorer. I was accountable for the maintenance, inventory, and security of approximately $30 million worth of sensitive equipment such as radios, firearms, and… Show more I held three positions while in the Army. The earliest position was related to logistics with fuel. I was responsible for forecasting quantities of fuel that would be needed for various training exercises and other military operations. I would safely operate a fuel truck and deliver fuel to operational posts. My second job was as a unit armorer. I was accountable for the maintenance, inventory, and security of approximately $30 million worth of sensitive equipment such as radios, firearms, and various electronics. During this time period, I passed all of my audits with zero deficiencies. My last position in the Army was as a helicopter repairer. It was during this position, I attained the rank of Sergeant. I oversaw 30 Soldiers conducting overhauls on 2 complex attack helicopters at any given time. I directed workflow, planned the schedule for the overhaul, trained Soldiers, and conducted monthly performance reviews. Show less

Watertown, New York, United States

As a referee, my job was to officiate soccer matches for both youth and adult recreational leagues. Additional duties included inspecting the field and equipment for safety; conflict management between players, coaches, and spectators; and making split-second decisions based on a set of rules and guidelines set by the YMCA and FIFA.