Rahel Faenger Email & Phone Number

Essen, Nrw, De

Essen, North Rhine-Westphalia, Germany

💡 Design and implementation of analyses to address key customer-related questions and provide actionable insights.📊 Ownership of all customer-data topics in partnership with the Data Intelligence & Analytics team. Responsibilities include defining and prioritizing the product backlog, translating business needs into technical requirements, collaborating with stakeholders, ensuring clear communication, and overseeing development to deliver high-quality solutions on time.📈 Definition and tracking of key CRM KPIs to measure and visualize customer development across all markets, ensuring data-driven decision-making.📬 Analysis and evaluation of email, push, and print campaigns, providing strategic recommendations to enhance cross-channel customer engagement.🔍 Identification of data requirements aligned with analytical goals, ensuring accurate and effective data collection and analysis.

Essen, North Rhine-Westphalia, Germany

📦 Product Ownership for all Omnichannel and Core Analytics Products, overseeing all data-driven initiatives to optimize customer journeys across online and offline channels.📝 Collaboration with cross-functional teams to define analysis requirements, translating business objectives into actionable data insights and reporting.🎯 Prioritization and management of the product backlog for commerce-related analyses, ensuring alignment with business goals and timely delivery of insights.⚙️ Implementation of agile methodologies to enhance collaboration, streamline workflows, and drive iterative improvements in analysis and reporting processes.

Als Social Media Business Strategist berate ich vorwiegend Klein- und Mittelständler bei der Strategie und Umsetzung Ihrer Social Media Aktivitäten auf Instagram und TikTok.

Ratingen, Nordrhein-Westfalen, Deutschland

Ratingen, Nordrhein-Westfalen, Deutschland

Böblingen

Working for Volkmar Krause, Director Global Account Daimler AG, I was able to experience the processes of an enterprise grade customer. It was my task to revise the Account Business Plan and to create a Business Value Framework where I mapped the strategies and business initiatives of our customer to the products and services offered by HPE to show the added value our company brings.

As a Social Media Manager I was responsible for strategic content planning and creation for Knowledge Foundation @ Reutlingen University's Instagram Channel.

Palo Alto, California, Vereinigte Staaten

München, Bayern, Deutschland

I developed a “Social Plan” for Heiko Meyer, VP Global Sales DACH&R, in order to increase his Social Media presence. This plan included among other things the goals for Heiko’s Online Thought-Leadership, an analysis of his current social ecosystem and a future content strategy for Twitter and LinkedIn.

Ratingen

Working for the Business Development Manager SUSE Alliance, I created an automated Installed Base Report with the help of Excel Macros/VBA. My tasks included the design of report including graphics, a documentation and creation of a user manual and presenting the results in the DACH & Russia region as well as to worldwide management.

Master Of Science - Ms, Consulting & Business Analytics, 1,4

Bachelor Of Science - Bs

Bachelor Of Science - Bs, Business And Information Technology, 1,5

A-Levels / Abitur, 1,0