•Conduct initial review for KYC files for new & existing clients.Ensure it adheres with bank’s customer ID program•Partner with bankers to ensure seamless onboarding from front to back.Liaise with multiple parties to bring about transaction executions•Analyse AML risks associated with clients;potential risks & operational issues to be identified & escalated as appropriate•Conduct enhanced due diligence reviews of client with correspondent banking relationship,PEP’s,Sanctions,Adverse Media & Complex Structure•Review & analyse negative media and AML risk to the bank.Escalate to Financial Crime Compliance team to investigate•Handling Elite corporate clients and Perform independent check of KYC information provided by front office/relationship managers•Responsible for reviewing CDD/EDD carried out by Personal Banking Group for New to Bank or existing customers & ongoing KYC refresh to ensure information & documentary evidence provision adhering to group policies meeting internal guidelines & regulatory expectations•Review,assess & approve all medium risk cases as per the Delegation of Authority in place & all high risk cases to be submitted to Group Compliance for approval•Working on systems like T24,CRM,DMS,customer connect and Norkom•Perform analysis on potentially suspicious findings/transactions•Manage and mitigate the risks involving money laundering,financing terrorism or other illegal acts•Work collaboratively with the operational teams across all channels to provide a better and safer environment for customers•Partner with internal teams,such as Business Services and Technology Divisions,to develop compliance tools and workflows for KYC.Ensure adequate software is in place to support the program•Handling walk-in and business queries of mass segment and HNI clients•Ensure small business accounts were handled separately from those requiring personal services lightening the load on tellers and providing commercial accounts with individual attention

• Thoroughly experienced with the credit card products, reviewing and recommending approval of Credit Card applications as per the product / credit parameters.• Ensuring TAT is maintained in process of proper checks are done, identifying fraudulent documents and recommending approval of Credit Cards to creditworthy customers in view of maintaining a minimum delinquency on cards.• Thorough knowledge about the risks related to the product and precautions to be taken to minimize such risks and frauds. Providing feedback to Manager on process control with observations and recommendations• Analyzing statements of customer’s liabilities, nature of work, length of service, company status and other details• CRM operations, credit increase/decrease, handling customer complaints. Worked with, call center, operations and collections team as per requirement• Assisting Team Leaders in various other tasks assigned from Time to Time.

• Develop a comprehensive annual marketing plan.• Manage marketing campaigns from time-to-time.• Assist in the execution of the targeted campaigns to drive new customer acquisition.• Planning promotion and pricing strategies.• Maintaining customer relations in order to retain customer.• Assists in organizing sport events (personal /corporate).• Admin and & Billing works and managing all the bookings.• Database Management, Updating customers contacts who visits UPS.• Managing appointments for Manager and Directors with the clients.• Circulation of newsletters and promotions.

• Develop a comprehensive annual marketing plan.• Manage marketing campaigns from time-to-time.• Assist in the execution of the targeted campaigns to drive new customer acquisition.• Participate in Social Media activities.• Keep track on the primary competition.• Maintain all necessary local community relations.• Fully plan and successfully execute internal events and community initiatives• Making plans for the improvement of sales and implementing them.• Contributing to company’s overall marketing strategies.• Handles outreach and media relations along with the Marketing Manager.• Making calls to the corporate companies and help in make company deals.• Assist purchase, design and placement for all advertising.