Rahib Sayed Email & Phone Number

London, Gb

London Area, United Kingdom

• Leveraged Salesforce, Total Mobile Connect and Northgate to drive issue resolution• Troubleshooting and resident support primary contact

London, England, United Kingdom

• Utilized Microsoft SQL expertise to retrieve data, maintain databases, optimize queries, ensure data integrity, generate insightful reports, support seamless development with embedded queries, and efficiently troubleshoot database issues for clients.• Enhanced the cinema experience for major international theatre chains like Pathe, Nordisk, Cinesa, and Picturehouse by implementing and configuring POS systems, digital signages, and Kiosks, leading to increased customer satisfaction.• Managed and executed multiple projects simultaneously, consistently delivering on time and exceeding customer expectations, showcasing strong project management and multitasking abilities.• Resolved complex issues and bugs, leveraging project management tools like Wrike and TFS, resulting in seamless communication between developers, support teams, and clients, thus ensuring smooth project flow and enhanced service quality.• Implemented APIs to integrate applications, automate tasks, ensure security, monitor performance, enhance user support, optimize user experience, and customize functionality for clients' needs.

London Area, United Kingdom

• Identified and resolved critical software errors using Jira and Chrome developer tools, leading to a substantial improvement in overall software quality.• Conducted detailed tests that identified significant API, CSS, and JavaScript errors, contributing to enhanced software reliability and performance.• Streamlined testing processes by implementing efficient testing methodologies, reducing the time required for quality assurance and increasing the accuracy of test results.

London Area, United Kingdom

• Enhanced website functionality by developing features with XSL, HTML, and JavaScript, enabling efficient generation of crucial business reports.• Developed precise data reports using XSL, ensuring accurate and reliable business intelligence for better decision-making.• Collaborated with teams to understand user requirements, translating them into functional web features that improved user experience and operational efficiency.

City Of Bristol, England, United Kingdom

• Development of a customized GDPR compliance solution by adapting IBM's Stored IQ product, including rebuilding the web frontend and automating tasks with Azure Functions.• Enhanced data management processes through C# API development and database enhancements, improving data accuracy and accessibility.• Created a responsive frontend using Vue.js and JavaScript, streamlining data presentation and access, resulting in improved user interactions.• Boosted team productivity and communication within a scrum framework, facilitating efficient task delegation and project execution, leading to timely project completions.

United Kingdom