Rahid Ullah Email & Phone Number

Dubai, Ae

United Arab Emirates

Dubai, United Arab Emirates

That title wasData Entry AgentMy Job duties include:• Updating police report for guest check-in.• Maintaining guest arrival and departure records. • Maintains event register and updating CID systems for approvals.• Update Dubai tourism department for guest check in and check out.• Working and helping in guest relation- Meet & greet the guests- Sending amenities - Doing the necessary reports• Working and helping in telephone operator - Answering inquiries - Saving the necessary reports• Working and helping in business club lounge- Assisting the guest - Doing necessary set-ups

Guest Relations AssistantMy Job duties include:• Meet and greet guests upon their arrival at the hotel• Interact with guests and provide a welcoming atmosphere• Coordinate and supervise activities for guests• Attend to guests' queries, needs and other special requests• Listen to complaints put forward by guests, resolve stressful situations and provide solutions to problems• Promote the facilities and services offered by the hotel• Cooperate and coordinate with the other hotel departments to provide an efficient service• Accompany guests within the hotel to arrive at the desired place• Provide general information and directions• Advise and assist guests on leisure activities, places to visit and travel arrangements• Be especially attentive to repeat guests and other VIP guests• Bid farewell to guests at the end of their stay• Doing the necessary reports for guest service.• Sending amenities to the guest rooms.• Doing room & bed decoration for Honeymooner, Anniversary & Birthday.• Escorting guest to the room and explaining about hotel outlets

Bell Boy & CID Report ClerkMy Job duties include:• Managing data for customer’s arrivals and departures.• Escorting guest to their perspective rooms and lounges.• Liaising with front of house manager to maintain good customer services.