A result oriented professional with overall 19+ years of work experience with 14+ years in HR recruitment, client Relations, Business Development & Talent Acquisition profile plus 4+ years in financial Collections profile. I have extensive exposure in all phases of recruitment cycle with key expertise in hiring for all level profiles and employee onboarding. I carry excellent judgment in recruitment including negotiation, employee development, mediation, and conflict resolution skills and in-depth knowledge of labor law and HR best practices.I am highly skilled in interviewing, researching new recruiting sources, producing employment agreements, preparing new hire paperwork and conducting reference or background checks on job applicants. I also carry relevant experience in financial collections & customer service roles.I carry hands-on experience to coordinate, execute and deliver HR programs related to recruitment, benefits, talent pool identification, HR operations and other HR projects and processes. Over my career expanse I have garnered hands-on experience in Technical & Non –Technical recruitment - Analyzing requirements, Sourcing profiles, screening resumes, short listing candidates, scheduling and organizing interviews, salaries with candidates, issuing Offer letters (PO’s), initiating BGC & drug test, onboarding & orientation, and closing of candidates. Project Development: Played a key role in the CSR initiative by supporting the establishment of Self-Help Groups (SHGs) for urban poor and linking them to incubators, ensuring their sustainability and growth. Training and Development: Delivered targeted training sessions to SHG members, focusing on effective product marketing and operational best practices. Financial Integration: Facilitated banking linkages for SHGs, enhancing their access to financial services and improving their operational efficiency connecting them to larger MSME value chain. Acted as a key contributor in the collections process, specializing in providing financial assistanceto cardholders facing financial difficulties. Demonstrated a deep understanding of guidelines and policies, consistently ensuring adherence to industry regulations and company standards. Developed and maintained a comprehensive understanding of financial products, allowing for effective communication and education of customers on available options. Demonstrated exceptional problem-solving skills in navigating and resolving customer concerns, Enhancing overall customer satisfaction.