- Develop and execute strategic plan to achieve sales targets and expand customer base- Build and maintain strong, long-lasting customer relationships- Partner with customers to understand their business needs and objectives- Effectively communicate the value proposition through proposals and presentations- Understand category-specific landscapes and trends- Reporting on forces that shift tactical budgets and strategic direction of accounts

Review arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)Anticipate guest needs and build rapport with customers

Evaluating competitors, handling social media, public relations efforts, content marketing, providing communication with customers

Helping to prepare the monthly sales reports and meeting with customers