Rahil Ibrahim - Technical Project Manager Email & Phone Number

Dubai, Ae

United Arab Emirates

• Managed a team of 10 to successfully implement 50+ projects for global brands like Procter & Gamble, McDonald's, PepsiCo, Apple, Mars, Perfetti Van Melle, and more in the Middle-Eastern & African regions.• Led a technical team of engineers to execute projects for Government entities in the Middle Eastern regions.• Led the creation of key project management processes (schedules, milestones, deliverables) to track and manage progress and risk, and oversaw the end-to-end… Show more • Managed a team of 10 to successfully implement 50+ projects for global brands like Procter & Gamble, McDonald's, PepsiCo, Apple, Mars, Perfetti Van Melle, and more in the Middle-Eastern & African regions.• Led a technical team of engineers to execute projects for Government entities in the Middle Eastern regions.• Led the creation of key project management processes (schedules, milestones, deliverables) to track and manage progress and risk, and oversaw the end-to-end coordination of projects.• Headed a cross-functional team to develop new processes & procedures during the COVID-19 pandemic to pivot from onsite to online project executions and achieved a 90%+ success rate in this new methodology.• Developed client onboarding documentation to ensure total site readiness before the project execution.Recruited & managed staff both in person & remotely.• Generated a total of 6+ Million AED in revenue outside the usual project scope, by identifying opportunities and building strong relationships with the stakeholders. Show less

Dubai, United Arab Emirates

• Established the product after-sales division from the ground up (for product recertification/repairs).• Created processes & SOP's which drastically reduced the service turnaround time from 4 weeks to 4 days resulting in elevated service quality & customer satisfaction. • Positively impacted the sales trajectory as customers were delighted to be able to service their instruments locally in the UAE.• Was recognized and appreciated by the business partners on multiple… Show more • Established the product after-sales division from the ground up (for product recertification/repairs).• Created processes & SOP's which drastically reduced the service turnaround time from 4 weeks to 4 days resulting in elevated service quality & customer satisfaction. • Positively impacted the sales trajectory as customers were delighted to be able to service their instruments locally in the UAE.• Was recognized and appreciated by the business partners on multiple occasions for the success of the business division. • Recruited, trained, and mentored staff to run the service wing while also monitoring and ensuring standards are maintained. Show less

Sharjah, United Arab Emirates

Managed the day to day operations of the company which focused on trading oil, lubricants & fuel in the Middle Eastern, African & Indian regions.

Master Of Business Administration (Mba), Marketing/Marketing Management, General, First Class

Activities and Societies: I have been a part of the team which organized multiple inter-college management festivals.

Bachelor Of Computer Applications, Computer Programming, Specific Applications, First Class

University, Computer Science, Second Class