Rahim Babayev Email and Phone Number
A little information about my 10+ years experience in telecommunications. * Achievied the highest performance results of Contact Centers CityNet, Uninet, Ultel, KATV1, DataPlus, Global, CNC, Bakcell, Nar* Responsible of team at KATV1 Contact Center* Worked as an assistant to the chief accountant for the city of Baku in the State Statistics Committee* Social Media specialist of CityNet, Bakcell, Nar* Responsible of Social Media team of CityNet, Bakcell, Nar.* Responsible of preparing requirements of applications for Social Media channels at Azerconnect.* Quality Assurance and Quality Control specialist at CityNet.
Kapital Bank
View- Website:
- kapitalbank.az
- Employees:
- 1220
-
Customer Complaints ManagerKapital Bank Oct 2024 - Present -
Customer Complaints Senior SpecialistKapital Bank Dec 2023 - Oct 2024 -
Quality Assurance ExpertCitynet Sep 2023 - Dec 2023 -
Quality Control SpecialistCitynet Dec 2022 - Sep 2023Baku, Contiguous Azerbaijan, Azerbaijan• Create sustainable process and standards focusing on the implementation and governance of installation standards and ongoing quality assurance function;• Analise problems, and develop and implement, corrective, action to include training;• Organization of real time monitoring with charts;• Draft quality assurance policies and procedures;• Develop, recommend and monitor corrective and preventive actions;• Define processes for major actions (upgrades, expansion, deployment and maintenance activities etc.) ensuring smooth operations;• Identify training needs to meet quality standards;• Quality of service and capacity management provided according to company targets;• Preparation of weekly and monthly performance reporting and discuss with related teams;• Maintain historical trend analyses of test results of modifying and enhancing training materials and SOPs;• Investigate customer complaints and known-conformance issues. -
Social Network Management SpecialistAzerconnect Llc Apr 2020 - Dec 2022 -
Multi-Skilled Call Center Customer Service RepresentativeAzerconnect Llc Jan 2020 - Apr 2020 -
Call Center Customer Service RepresentativeAzerconnect Llc Mar 2018 - Jan 2020• To answer customers’ inquiries according to the related programs;• To make necessary registrations via corresponding programs based on customers’ inquiry;• To answer to the customer inquiries from the first apply;• To treat customers in a polite and patient manner. -
Customer Service RepresentativeAg Telecom, Llc Dec 2014 - Dec 2018Баку, АзербайджанProviding information about:• All public and private companies operating in Azerbaijan;• Emergency services;• Hospitals, polyclinics and pharmacies;• Higher and secondary specialized educational institutions, kindergartens, lyceums, etc .;• Boutiques, shops, beauty salons, restaurants, hotels and other facilities. -
Assistant AccountantThe State Statistical Committee Of The Republic Of Azerbaijan Dec 2011 - Sep 2012Баку, Азербайджан• Preparing financial statements;• Analyze data;• Preparing and maintaining financial reports;Soft Skills Needed for Accounting:
Rahim Babayev Education Details
-
General Economy
Frequently Asked Questions about Rahim Babayev
What company does Rahim Babayev work for?
Rahim Babayev works for Kapital Bank
What is Rahim Babayev's role at the current company?
Rahim Babayev's current role is Customer Complaints Manager.
What schools did Rahim Babayev attend?
Rahim Babayev attended Azerbaijan State University Of Economics • Unec.
Who are Rahim Babayev's colleagues?
Rahim Babayev's colleagues are Orkhan Abubakir, Rufat Aliyev, Lala Akifzada, Amina Bayramova, Msc., Mose, Huseyn Khudaguliyev, Kamran İbrahimli, Nigar Orujova.
Not the Rahim Babayev you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial