Rahizi Rahim
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Rahizi Rahim Email & Phone Number

Senior Information Technology Specialist at Johnson Controls at Johnson Controls
Location: Petaling Jaya, Selangor, Malaysia 3 work roles
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Current company
Role
Senior Information Technology Specialist at Johnson Controls
Location
Petaling Jaya, Selangor, Malaysia
Company size

Who is Rahizi Rahim? Overview

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Quick answer

Rahizi Rahim is listed as Senior Information Technology Specialist at Johnson Controls at Johnson Controls, a company with 63228 employees, based in Petaling Jaya, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Rahizi Rahim.

Rahizi Rahim previously worked as Senior Information Technology Specialist at Johnson Controls and Field Service Engineer (Dell Products) at Getronics Solutions (M) Sdn Bhd.

Company email context

Email format at Johnson Controls

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Johnson Controls

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Profile bio

About Rahizi Rahim

Results-driven IT specialist with over 14 years of extensive experience in designing, implementing, and managing robust IT infrastructures. Proven track record of success in troubleshooting complex technical issues, optimizing network performance, and implementing innovative solutions to enhance operational efficiency. Skilled in leading cross-functional teams, delivering exceptional technical support, and staying abreast of emerging technologies to drive business growth and success.

Current workplace

Rahizi Rahim's current company

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Johnson Controls
Johnson Controls
Senior Information Technology Specialist at Johnson Controls
milwaukee, wisconsin, united states
Employees
63228
AeroLeads page
3 roles

Rahizi Rahim work experience

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Senior Information Technology Specialist

Current

Kota Damansara, Selangor, Malaysia

  • Responsible to maintain, troubleshoot, and optimize the organization's IT infrastructure, including networks, servers, and software systems.
  • Resolving technical issues promptly, providing technical support to end-users, and implementing security measures to protect against cyber threats.
  • Resolved IT tickets in timely manner with at least 85% TTO & TTR, achieved 98.83% TTO & 98.58% TTR in FY23.
  • Staff Onboarding: briefing new staff include onboarding, security training, policy review, troubleshooting guidance, technology training, and ongoing support to ensure a smooth transition and effective utilization of.
  • Disaster Recovery: Provide regular updates, reports, and presentations to senior management and stakeholders on thestatus of the IT disaster recovery program, including key metrics, performance indicators, and areas.
  • Member of APAC-SME Team, this group is to provide initial support and guidance to all field IT members within the APAC regions, ensuring efficient troubleshooting and effective teamwork for seamless execution of.
Apr 2013 - Present

Field Service Engineer (Dell Products)

Getronics Solutions (M) Sdn Bhd

Federal Territory Of Kuala Lumpur, Malaysia

Providing onsite technical support and troubleshooting services for Dell hardware and software products at client locations. This involves diagnosing and resolving hardware and software issues, performing upgrades, installations, andrepairs as needed.

Mar 2012 - Mar 2013

Onsite Engineer (Hewlett Packard)

Kenserv Solutions Sdn Bhd

Federal Territory Of Kuala Lumpur, Malaysia

Providing comprehensive onsite technical support and maintenance services for HP hardware and software solutions at client locations. This includes diagnosing and resolving hardware and software issues, performing upgrades, installations and repairs as necessary to ensure optimal performance and reliability

Mar 2009 - Mar 2011
Team & coworkers

Colleagues at Johnson Controls

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FAQ

Frequently asked questions about Rahizi Rahim

Quick answers generated from the profile data available on this page.

What company does Rahizi Rahim work for?

Rahizi Rahim works for Johnson Controls.

What is Rahizi Rahim's role at Johnson Controls?

Rahizi Rahim is listed as Senior Information Technology Specialist at Johnson Controls at Johnson Controls.

Where is Rahizi Rahim based?

Rahizi Rahim is based in Petaling Jaya, Selangor, Malaysia while working with Johnson Controls.

What companies has Rahizi Rahim worked for?

Rahizi Rahim has worked for Johnson Controls, Getronics Solutions (M) Sdn Bhd, and Kenserv Solutions Sdn Bhd.

Who are Rahizi Rahim's colleagues at Johnson Controls?

Rahizi Rahim's colleagues at Johnson Controls include Michael Frommell, Marcus Mashon, Sivakumar Ramaswamy, Sneha Patil, and Julia Christian.

How can I contact Rahizi Rahim?

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