Rahma . Email & Phone Number

United States

Duties and Responsibilities:• Processing Quotes, Orders, Return Material Authorizations (RMA), No Charge orders, and various Rebuild items.• Coordinate / Communicate with Sourcing, Engineering, Production Control, MFG Analysts, Service and Sales teams to promote accurate and timely order processing for customers.• Assist ALL customer via email or phone.• Maintain All Customer Service Email boxes, move quotes and orders to the appropriate boxes.• Works directly with top customers for all customer service related needs.

Piedmont, South Carolina, United States

Greenville, South Carolina, United States

Pekanbaru City, Riau, Indonesia

Duties and Responsibilities:• Registering health and employment insurance for 1600+ employees, updating data, and creating bills online. Including birth benefits, worker’s compensation, and death benefits.• Managed and supervised all human resource documentation, including new hire letters, payroll, employee contracts, onboarding, and corporate policies and procedures.

Pekanbaru City, Riau, Indonesia

Duties and Responsibilities:• Continuous generation of sales and leads by email, phone, and personal outreach.• Handled customer questions and quickly solved problems, processed complaints, created payment request, dealt with project contracts, and maintained meticulious system of all required files.• Scheduled, coordinated meetings, agendas, appointments, and handled all travel arrangements for supervisors and managers. • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.

Palembang, South Sumatra, Indonesia

Duties and Responsibilities:• Ensure all meals for 30 expatriated employee’s were served/ordered on time.• Planned and managed menu for weekly deals according to the cost specified in the contract.• Created invoices in accordance with contract specifications.• Ensure quality control for food preparation, production and presentation in accordance contract standards.• Responded to customer concerns efficiently, accurately and in a timely manner.

Rumbai, Riau

Duties and Responsibilities:• Received orders via email and created invoices in accordance with contract specifications.• Responded to customer concerns efficiently, accurately and in a timely manner.• Managed performance and personnel issues to reduce impact to business operations.• Maintained operating schedules to provide effective coverage for key areas and to better help achieve objectives.• Held stand down meeting with all contractors, preformed weekly inspections inside and outside store and office