Rahmah Alatawi Email and Phone Number

Provides technical support to sales representatives in geographic area to assist efforts.• Responsible for providing thought leadership as it pertains to the technical aspects of proposed software/services solutions for each individual customer.• Analyze the customer environment, discover and diagnose a system or business problem.• Create and conduct product & Solution presentation to customers. • Work with the customer and internal teams to create detailed workflow solutions.• Provides solution recommendations to customers via white board presentations, conference calls, live product demonstrations and webinars.• Develop relationships with customers and vendors to better understand customer needs and expand the reach of possible solutions.• Functions as a liaison between the customer and the product development team to help drive product innovation and quality.

Provides on-site supervision of the directional Drilling process including projection of well path to predetermined target coordinates. • Proficient in updating well profile plots and providing client representative with accurate directional survey data.• Proficient in the use of DD computer software and able to assist in provision of advice and analysis to the client representative at the well site• Assist in the completion of a daily DD report, BHA performance report for BHA run.• Assist in the inspection of all DD company equipment delivered on the work site.• Maintains records off DD equipment at well site including dimensional data and condition.