My name is Rahman Adio and I am a Scrum Master/PMP certified and goal-oriented project management professional with the capacity for leading all phases of diverse technology projects.Throughout my career, I have developed solid skills and achieved out of the box results:• Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. • Strong understanding of information security, local regulatory, audit, governance, and risk as well as technical knowledge of virtualization, MS teams, AWS cloud, oracle DB, unit OS, and MQ. • Expert in agile and waterfall project management methodologies. • Known for ability to produce high-quality deliverables, meeting timeline and budgetary targets.• Articulate communicator; leverage technical/business acumen to communicate effectively with clients and team members.I am confident that my wide range of knowledge and talents will allow me to contribute toward the success of your company. Connect with me today through private message or email at olakitan1030@gmail.com
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Senior Qa EngineerLamtechUpper Marlboro, Md, Us
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Customer Service AdvisorEdf Energy (Uk) Limited Jun 2021 - Sep 2023Wolverhampton , England, United Kingdomo Responded to customer complaints and escalated issues to the technical team as needed.o Updated customer information in the company database and provided information about new and existing products and services.o Tracked and processed new orders and refunds, ensuring accuracy and timely resolution.o Made sales and processed payments when necessary, contributing to overall team performance.o Performed administrative tasks as assigned by the Supervisor, supporting operational efficiency. -
Information Technology Help Desk SupportB&O Manchester Jan 2018 - May 2021Greater Manchester, England, United Kingdomo Evaluated and resolved user problems using test scripts, personal expertise, and probing questions. o Patched software and installed new versions to eliminate security problems and protect data. o Coordinated with vendors to locate replacement components and resolve advanced problems. o Researched customer questions using available information resources and provided updates to documentation, training, and processes aimed at ensuring continuous improvement. o Maintained servers and systems to keep networks fully functional during peak periods. o Collaborated with outside departments to implement system-wide improvements. o Configured hardware, devices, and software to set up workstations for employees.
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Administrative AssistantCleshar Contract Services Limited Sep 2014 - Dec 2017London, England, United Kingdomo Performed administrative duties such as filing, typing, copying, binding, and scanning. o Managed operational requirements by scheduling/assigning administrative projects and expediting work results. Developed administrative staff by providing information, educational opportunities, and experiential growth opportunities. Provided office-wide software support and training while troubleshooting issues and optimizing usage. Executed record filing system to improve document organization and management.o Led travel arrangements by booking airfare, hotel, and ground transportation.o Monitored supervisor's work calendar as well as scheduled appointments, meetings, and travel.
Rahman Adio Education Details
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Business Administration And Management, General -
Higher Education In Business Management/Travel And Tourism
Frequently Asked Questions about Rahman Adio
What company does Rahman Adio work for?
Rahman Adio works for Lamtech
What is Rahman Adio's role at the current company?
Rahman Adio's current role is Senior QA Engineer.
What schools did Rahman Adio attend?
Rahman Adio attended London Metropolitan University, University Of Plymouth.
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