I am handle and ensuring client satisfaction, retention, and growth. Proficient in developing and executing client success strategies, building lasting relationships, and driving revenue expansion. Adept at analyzing data to identify opportunities for improvement and delivering exceptional service. Skilled in cross-functional collaboration, problem-solving, and effective communication. Committed to delivering tangible value to clients and achieving company goals through proactive account management. Ready to leverage my expertise to drive client success and contribute to organizational growth.- Develop integrated campaigns for client. Build and strengthen client relationships to achieve long-term partnerships.- Maintain accurate client records, keeping track of any contract updates and renewals.- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.- Conducted business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.- Anticipate and plan course of action in the event of changes in client campaigns or budgets.- Review creative and media outputs against the criteria outlined in the client briefs for accuracy and ladder up to the objectives of the client. - Responsible for documenting and communicating client feedback to internal teams, changes in scope and updates on client’s business; ensures alignment with all parties.- Build a team and make a working flow strategy to collaborated with cross-functional teams, including sales, marketing, and customer support, to provide seamless service to clients and resolve issues promptly.- Collaborated seamlessly with cross-functional teams to ensure efficient communication and prompt resolution of client issues, resulting in improved client retention rates.

I am manages the development of new sales leads through a variety of channels. In charge as Bussines Specialist Advertising. I am identifying opportunities for business growth and optimizing marketing strategies. Analyze business processes and finances, implement business plans, and establish effective networks and involved in acquisition strategies.- Develop and maintain a close relationship with new client and exiting client.- Meets with clients frequently, serving as contact between the client and creative/advertising team- Discusses strategy with clients and helps develop advertising campaigns- Presents creative proposals to clients for approval, making sure all components are in line with the brand- Addresses any issues or delays in the project, as well as clients’ feedback- Delivers completed projects to the client on time- Manages budgets for multiple accounts- Acquires new accounts and negotiates contracts- Negotiating and closing business deals that promote sustained revenue.- Liaising with Sales, Marketing, and Management to align strategies aimed at increasing revenue.- Construct high-level strategic business plans and identify new sources of growthby Identifying marketing strategy.- Negotiate deals with sellers and handle campaigns, promotions, online marketing,and media as required.- Analyze sellers' progress, activities, sales performances, and category initiatives to drive transaction and revenue performance.

I am the middle person between Marketing Executive and External Agents. I lead Marketing Executive to find the right properties from them to sell to potential clients and I also maintain and work together with external Agents to increase the number of listings in SpaceStock and to ensure the listings are sold/rented through SpaceStock.Responsibilities : - Achieve monthly listing and selling KPI- Follow up with potential residential owners/agents on a regular basis, and tracking leads in an organized manner- Help Marketing Executive in paperworks for residential closing- Evaluating buyers’ needs and finding properties for them to consider- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms- Determine clients’ needs and financials abilities to propose solutions that suit them- Intermediate negotiation processes, consult clients on market conditions, prices, requirements and related matters, ensuring a fair and honest dealing- Maintain and update listings of available properties- Remain knowledgeable about real estate markets and best practicesAchievements : - Acquired valid standardized 100++ non-exclusive residential listings (supply) monthly- Increased SpaceStock’s brand awareness by ensuring better service quality to clients- Led Project Listing Exclusive, successfully acquired 5++ Apartments exclusively- Successfully completed 5+ residential closing monthly

In charge in helping listing team in ensure their clients' units are stage in preparation for viewings by potential buyers/renters.Responsibilities:- Communicated the staging requirements/plan back to the office so to check whether staging inventories are available - On the day of the staging, organize the inventory for loading on the commute. Assist in loading- Incorporated current trends into a home’s style and decor and make a living space look as appealing- Take pictures of the home in its “before” and "after" state to create an online presence for sellers, taking pictures to place in online advertisements and creating virtual tours of the newly staged and decorated unit- Worked along with Listing (Supply) Department to know the clients needsAchievements : - Set and implemented standard operational procedures for staging- Staged 50++ residential units monthly

I was in charge in responsible for developing and transforming concepts into Brand Strategic, Creative Solutions, Managing Creative teams, and Ensuring Client Objectives are achievedResponsibilities:- Supported the Creative Director with the development of concepts, strategies, production and client presentations.- Worked closely with design team to implemented current trend- In charge for production teamAchievements:- Successfully acquired 2++ cosmetics brands to work together- Acquired numerous numbers of database for new influencers in regards of PR package