● Managed to run 1 self data project in 2 weeks with satisfactory result from supervisor @David Armenteros and reviewer @Dwi Wahyu Setiani. Optimized marketing strategies by performing marketing analytics on simulated SaaS HR applications, aiming for a 23% increase in contracts and revenue using SQL, Google Sheets, and Power BI.● Managed 3 different analysis in 2 months during Virtual Internship RevoU x Telkom and had reviewed by @Dwi Puji Tristianti● Executed hands on stealth tech startup project as part of RevoU x Telkom Virtual Internship Data Analytics NEXT program. Responsible to execute analysis such as prioritization analysis, customer segmentation and churn analysis, and KPI dashboard monitoring.

● Spearheaded various telecommunication projects, enhancing operational efficiency and controlling budgets by directing daily activities across 28 clusters in South Kalimantan, ensuring adherence to KPI & Service Level Agreement.● Utilized data and root cause analytics using advanced Excel function (Pivot, Countifs, Lookup, Exploratory Data Analytics) to improve telecommunication infrastructure maintenance in the Protelindo O&M project, boosting preventive maintenance from 86.6% to 99.7% and corrective maintenance from 58.3% to 91.1%.● Maintained 4G network availability at 99.2% for the XL project and achieved 99.79% SoW for the XL asset tagging project.● Provided support, including resource allocation, scheduling timelines, and coordinating material shipments, on deploying the Power as a Service (PaaS) Protelindo project, resulting in a 93.8% delivery rate.

● Analyzed network performance data and root cause analytics to improve 3G/4G network availability from 97.50%/98.57% to 98.90%/99.26% and fibre optic core availability from 20.57% to 57.5%. Utilized advanced Excel functions (Pivot, Countifs, Lookup, EDA) to create data visualization & reporting, generate actionable insights, and develop strategic action plans.● Spearheaded the end-to-end daily operations of telecommunication network elements, directing sales & marketing support and vendor governance to ensure compliance with SLAs/KPIs. Achieved resolution rates of 98.42% for transmission issues and 98.39% for wireless problems, with a remarkable 99.71% closure rate for return material authorizations.● Optimized operational expenses (OPEX) by efficiently maximizing available network resources through proper allocation.● Collaborated effectively with the Planning and Regulatory Compliance team in ensuring compliance with licenses and regulations to minimize fines and violations with Kominfo through frequency usage and governance monitoring.

● Liaised between the Back Office and Field Ops teams by providing direct on-site support and escalation to 18 cluster teams while assisting in commissioning, operation, and maintenance activities for 3G and Transmission networks, including conducting trouble ticket analysis and offering second-level field support.● Spearheaded and supervised day-to-day maintenance of telecommunication network elements across 600 sites, ensuring the achievement of targeted KPIs and SLAs using root cause analytics. Successfully improved network availability for South Central Kalimantan from 97.1% to 98.9%.