Information Technology Manager
Current• Remote Desktop Services.• Provision of services on call to the customer.• Installation of network and servers.• Installation of workgroup and domain networks.• Dealing with technical issues faced by customers.• Providing technical help on all IT-related issues.• Hyper-V, VMware, Proxmox Virtualization Servers.• Network Monitoring with Solarwinds Engineers Toolset & Orion Network Performance Monitor, PRTG, JIRA Ticketing System.• Creating and managing IPSec, SSL, L2TP, PPTP VPNs for clients• Working on Firewalls, Mail Servers, DNS, DHCP, and Terminal.• Managing Private Cloud on VMware and Public cloud services like AWS• Maintain and ensure servers backups and recovery.