Rahmathullah Abdul Rahman Email & Phone Number

Dubai, United Arab Emirates

Installing, configuring and managing windows servers 2016 .Configuration and Management of Active Directory, DNS and DHCP.Managed group policy deployment, Active Directory users and group management.Administrated different server such a Backup server ,File Server and Application server.Administrated VMWare and Hyper-V.Administrated Microsoft Office365 and Antivirus and Patch management.Worked extensively with AWS services like EC2, S3, VPC, ELB, AutoScalingGroups, Route 53, IAM, CloudTrail, CloudWatch,CloudFront, SNS, and RDS.Used security groups, network ACL’s, internet gateways and route tables to ensure a secure zone for organization in AWS public cloud.Created and configured elastic load balancers and auto scaling groups to distribute the traffic and to have a cost efficient, fault tolerant and highly available environment.Created S3 buckets in the AWS environment to store files, sometimes which are required to serve static content for a web application.Experienced in creating multiple VPC’s and public, private subnets as per requirement and distributed them as groups into various availability zones of the VPC.Used IAM for creating roles, users, groups and also implemented MFA to provide additional security to AWS account and its resources.Implemented domain name service (DNS) through route 53 to have highly available and scalable applications.Maintained the monitoring and alerting of production and corporate servers using Cloud Watch service.Created EBS volumes for storing application files for use with EC2 instances whenever they are mounted to them.Experienced in creating RDS instances to serve data through servers for responding to requests.Created snapshots to take backups of the volumes and also images to store launch configurations of the EC2 instances.

Dubai, United Arab Emirates

 Installing and configuring windows servers (2003, 2008,2012 R2). Managing Active Directory. Installing, Configuring and Managing Exchange server 2010 and Office 365 Managing users accounts, permissions and emails  Managing file and folder level permissions for users and groups Managing Group policy in Active Directory. Installing and Managing Symantec Endpoint protection Manager 12.0  Installing,configuring and Managing Sonic Wall Backup Solution Software. Managing File server backup to LTO3 Configured and maintained IP TV & Phones MS SQL Server administration and users management, Database Backup and restore  Installing, configuring and troubleshooting the operating systems Windows 7, Windows XP, Vista, Linux, MAC. Installing, configuring &Troubleshooting the Cisco IP Phones, Cisco Spider Phones. Installing the required software’s using remote tools using dameware. Configure the Network and local printers. Diagnose Hardware and Software problems, and replace defective components. Maintenance of the peripherals, such as printers and up gradation of equipments such as user PC, printers, telephones etc. To Update the asset details to the Asset Management.

Abu Dhabi, United Arab Emirates

 Was providing technical supports to the clients to install server Operating Systems (windows server 2003), Windows XP, Vista, Printers, and other hardware devices and configuring Domain and its maintenance like creating or deleting users, applying accounting policies. Have to visit the clients and troubleshoot the software and hardware problems, create new policies to restrict or to allow the users according to the client's requirements. Technical phone support for customers and users Installation and Maintenance of Email system Help Desk / Technical Support  Hardware/Software Troubleshooting System Assembling/Upgrading / Maintenance Software installations and computer configurations

Jeddah Ksa

 Installing, configuring and troubleshooting the operating systems Windows 7,Windows XP,Vista,Linux,MAC. Create and restore Ghost images as a method to reduce setup and rebuilt time. Configuring and Managing Share and Security permissions  Install and configure the necessary academic softwares CEOS,orbit etc., as required by IT Management. To coordinate the service maintenance and procurement of purchasing all IT related equipment. Knowledge of systems and network principles and general systems administration best practices Recording the classes remotely using media site technologies based on request. Configure the Network and local printers. Resetting the user password, unlock the Users accounts from the Active Directory. Troubleshoot all TCP/IP, and network connectivity issues Diagnose Hardware and Software problems, and replace defective components. To administer the network and windows servers provide application support to end users and to perform day to day computer operations.