Rahna Faizal, Csm®, Cspo® Email & Phone Number

Thiruvananthapuram, KL, IN

Thiruvananthapuram, Kerala, India

Responsible for leading the development and continuous improvement of the IBS's airline loyalty program.- Collaborated with stakeholders, including executives, department managers, and end-users, to elicit and document business requirements, ensuring alignment with organizational objectives and project goals.- Led cross-functional teams in the development.

Dubai, United Arab Emirates

Responsible for leading the development and continuous improvement of the IBS's airline loyalty program.- Collaborated with stakeholders, including executives, department managers, and end-users, to elicit and document business requirements, ensuring alignment with organizational objectives and project goals.- Led cross-functional teams in the development.

Sydney, New South Wales, Australia

- Played a crucial role in defining, prioritizing, and delivering features that enhance the customer experience and drive loyalty program success for Qantas Airways - Collaborated with stakeholders to establish a clear vision for the loyalty program, aligning it with the airline's overall business goals. - Maintained and prioritized the product backlog.

India

India

India

• Thrive in a rapidly changing environment whilst still being meticulous with attention to detail, capable of multi-tasking and prioritizing in a demanding environment
• Versatile and proficient in gathering Business requirements and developing project management plans.
• Transform requirements into actionable technology requirements which includes identifying functionality, developing user stories, analyzing workflows, identifying business and regulatory needs, provide solution.

Infopark Kochi

• Requirement Gathering, analyzing and documentation
• Developing Business Proposals and Solution Presentation as part of Presales Activities
• Single point of contact with International and Indian clients
• Developing application prototypes and screen mock-ups/ wireframes
• Managing project team members and team coordination
• Responsible for daily and weekly task updates with internal and external stakeholders

Smartcity Kochi

• Handling core product responsibilities, user stories, priorities and managing sprint derivable
• Gather requirements from Product Owner for various projects
• Created Product Backlog, Sprint Backlog and managed User stories
• Led daily stand-up meetings
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application

M.Tech In Electronics & Instrumentation

Bachelor'S In Engineering