- End to end customer cycle from walk-ins till possession- Took care of entire sales operation along with CRM.- Instrumental in smooth functioning of post sales activities in compliance with concurrent laws.- Successful completion and handover of society

- Handled entire Sales Process along with CRM- Streamlining of entire CRM Process- Achieved sales of 400 units within 3.5 years- Set up the process for customer communication & grievance handling- Accelerated fund collections by 40% and sustained.- Implementation of ERP Software.

- Successfully reduced customer issues through proper grievance redressal system- Increased flow of funds in terms of collection of fresh and pending receivables.- Effectively setup customer communications medium to increase customer satisfaction- Introduction of CRM software for all customer records and interaction.- Was given additional responsibility of Sales for Solapur region and successfully managed sale 80 units in a span 6 months

- Successfully brought online all records related to maintenance activities.- Was promoted to head the resident services department within 15 days.- Was able to recover 70% of pending maintenance overdues within 6 months.- Became a bridge of communication between the customers and management.- Completed society handover of 7 projects.

- Responsible for collections for corporate clients for a leading telecom company.- Issue resolution and reconciliations.- Responsible for increasing the revenues by 40% within 6 months.- Effective team management with zero attrition.