• Responsible for entire onboarding process for all new Clients at GlobalStep across all locations.• Reviewing all the Work Authorization Document / Statement of Work for the existing Clients prepared by any of my colleagues from AR team.• Responsible for coordinating with the Operations team and receiving data required to update the online Spend Tracker for various Clients.• Responsible for preparing and sending out Invoices for the Clients allocated to me on a timely basis based upon their Invoicing cycle.• Responding to all escalation emails received from the Clients on a regular and timely basis.• Responsible for entire collections for all Clients at GlobalStep across all locations and to raise an alarm for specific Clients whose overdue amounts are large, are in 60 + days bucket and are not responding to our payment follow-up emails.• Responsible for sending a weekly Collection Status Report along with the payment Receipts to higher Management.• Responsible for monitoring and managing all Invoice Summary Sheets for all locations (US, UK, Montreal & Romania) been updated by my colleagues from AR team.• Responsible for reviewing Sales Register for every month-end for all Entities.• Monitoring the day-to-day team activities to ensure that all the emails (Client or Internal) are being actioned and responded on a regular and timely basis to help the higher Management to understand the billing and collection status on a regular basis.• Coordinating with the AP team on a regular basis to ensure that the payment receipts are been received on a regular basis.• Helping my colleagues on their queries as and when asked by them.

As Accounts Coordinator❖ Account Management• Worked with the team to write and send business proposals to established and prospective clients.• Maintain constant contact with key clients to develop service offerings and answer needs.• To build and maintain strong, long-lasting customer relationships.• Responsible for preparing Agreements, Contracts for prospective clients.• Engaging with the existing and prospect customers to check for future business potential.• Operate as the lead point of contact for any commercial and legal matters specific to our customers.❖ Account Receivable• Preparing Statement of Work (SOW) / Work Authorization Document (WAD) for new and ongoing projects.• Make sure invoices for all the projects are prepared and sent to clients as per agreement.• To follow up for payments with clients as per the agreed terms.• To review and manage account transactions / payments, invoicing, remittance, etc.• Prepare reports to detail aging and past due accounts for management.• Analyze accounts to discover discrepancies and resolve all variances promptly.• Initiate collections proceedings against accounts as required.• To provide end to end resolution with reference to accounts to our existing Clients and new Clients.• Worked on Quick Books for generating Invoices, adjusting payments received against respective invoices. • GlobalStep does major types of testing done are - Functionality testing, Compliance Testing & Compatibility Testing for Console, MMOG, Mobile games & special applications & have tested 200+ titles this year itself.• GlobalStep was founded on 01st September’ 2006, GlobalStep has offices in Dallas, Amsterdam, Los Angeles & QA Labs in Pune.• GlobalStep does a Testing for most popular Gaming Hardware – Consoles like Microsoft XBOX 360 Natal, Xbox 360, Xbox One, DS / Lite / DSi / DSi XL, Sony PlayStation 3, Play Station Portable (PSP) and PSP Go, Sony PS3 Move, PS4, Switch, Nintendo Wii Motion Plus to name a few.

Attending the Maruti Suzuki India Regional Corporate meetings at either Sehgal Autoriders Pvt. Ltd. dealership or at Maruti Suzuki India Regional Office. Organizing Corporate and Society Events for Sehgal Autoriders Pvt. Ltd. all over Pune and PCMC areas.

First Transition: LMN (UK).Successfully completed the transition for a leading Travel Company project in Woking (UK), also got a signoff on the Detailed Procedure Manuals.This was a lift and shift project, (learning the process and then transitioning the same offshore).Prepared Offshore training plan, query database of frequently asked questions in order to avoid similar questions during training, Accreditation Matrix, E-mail and Telephone Scripts, helped in the cutover plan, system load testing.Daily count sheet for staff that produces daily productivity.Periodic review of the current financial situation of the accounts in Dun and Bradstreet hence reducing risk of loss by putting stop sales whenever required.Worked on compensation.Worked on refunds.

Successfully completion of training in: (a) CRM, (b) Visionnet, (c) PeopleSoft, and systems like SAP and ERP.Handling Inbound and Outbound calls regarding billing related queries.Helping advisors with Process Related Queries and also to improve their Process Knowledge.

Successfully completion of training in: (a) Sabre, (b) IMS, (c) Customer Championship, (d) CSAT.

Creating awareness of the Project in various parts of P.M.C. area by approaching various Companies and interacting with their employees and explaining them about the Project and requesting them for a site visits. Completed ‘The Nest’ project successfully at Chinchwad, Pune.Handling Sales at ‘Le – Mirage’ project at Boat Club Road, Pune.Having a weekly reporting to Mahindra &m Mahindra H.O. (Worli), Mumbai.